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Ozzie gets the personal info cloud

Ray Ozzie (of Groove) discusses Extreme Mobility in his recent blog. Ray brings up the users desire to keep their information close to themselves in their mobile devices and synching with their own cloud.

This is the core of the "rough cloud of information" that follows the user, which stems from the Model of Attraction. Over the last few weeks I have spent much time focussing on the "person information cloud". I have a few graphics that I am still working on that will help explain the relationship between the user and information. Much of the focus of Experience Design is on cool interfaces, but completely forgets about the user and their reuse of the information. A draft of the "MoA Information Acquisition Cycle" is avaiable in PDF (76kb).

Ozzie's Groove has had some very nice features for maintaining a personal information cloud, in that it would save copies of documents to the network for downloading by others you are sharing information with. Other people can include one's self on a different machine. One very nice feature was all information stored locally or trasmitted was encrypted. This could be very helpful in a WiFi world where security models are still forming. I have not kept up with Groove as my main machine at home is a Mac and Groove is now very tightly partnered with Microsoft. Groove was one tool I was sad to lose in my transition, but I am still very happy with using an OS that just works.

Big thanks to Mike for pointing this article out.

BogieLand lauches with Peter Bogaards

Peter J. Bogaards takes the bold step and launches BogieLand (BogieLand in Dutch), which is an information design and information architecture firm. This is a bold and yet wonderful move for Peter, we wish him well and know he will do wonderfully.

Peter has been the person behind my first outward click of the day, InfoDesign an ID, IA, Usability, UX, and UCD aggregation site.

iChat AV has spell check

One quick item of note: Not only does iChat AV have great sound and wonderful video (been privy to both), but it has spell check. Yes spell check in iChat! I have been waiting for this for so long. It does not seem to be documented anywhere that I have found, but when I mis-type the words get a red underline, just like spell check in Safari, and I have the option of fixing.

Phone butler learns your ways

The Beeb offers insight into the Phone Butler. This phone app learns what calendaring events the user will set and which she does not. The learning how the user thinks is the wonderful part. This could be a nice step forward for artificial intelligence (AI) if it would grasp the fine discriminators.

In the past I have opened up my calendar requests to a coworker to accept and reject invites for me. This was needed as many days I have back-to-back meetings and face-to-face time on my way back from meetings. An application that could do this and respond when there are overlaps in appointments and know which has priority would be great. If it could synch my work and outside life across five machines and devices and four Operating systems and six applications I would be in floating on clouds.

Kevin Fox lifts the covers on his redesign

Following a current trend of public redesign process by designers, Kevin Fox puts his laundry out to air. I did part of my redesign in public, but not to the extent Kevin is doing (or Zeldman or Joshua Kaufman has been doing). Even post redesign overviews and commontaries are helpful.

Kevin is showing the steps many of us go through as a professionals. His analysis of audience usage patterns and wireframes are very helpful first steps that will frame the decisions made down the road. Many of us consider these the most important steps, but many more important steps will follow.

Maybe I should post the wireframes for this redesign. I think I ended up straying from the wireframes a bit as the header came to life one night and changed many things.

Keith's Navigation Stress Test

I recently restumbled across Keith Instone's Navigation Stress Test. This will help greatly when trying to sort out browsing structure issues when thinking through how well the user from the whole in the eaves. This is a quick mental jog to ensure the user can find what they are looking for, which will help the site owner's whuffie

The user from the drainpipe

Jeff Lash has posted an on target article at Digital Web, How did you get here? Designing for visitors who don't enter through the home page. This has been issue for to encourage clients to look in their access logs. Most often 40 to 70 percent of a whole site's traffic has their entry point to the site at some other point than the front page. Many clients only think that people enter their site through a home page. The early Web years placed an insane amount of focus on the home page.

I have talked to Jeff about this a while back and he had the same experience with clients and in-house sponsors. Part of the change is eternal search has become much better. Many users head to Google to find what they are seeking rather than going to endpoint.com and clicking from their home page.

This focus shift requires sites to have browsing structures for their users. Test with outside users who are not familiar to the site by starting them in the middle. Check heuristics for each section and page. Does the user know where they are? Can the user find other related information?

Jeff nails this topic, which has more room to grow. Go read.

Usability of users who listen to Web sites

Ginny Redish and Mary Frances Theofanos have written Observing Users Who Listen to Web Sites article for the STC Usability SIG Newsletter. This article is a great insight into how blind and partially sited individuals interact with Web Sites that are being read to them by devices. This is a must read article.

This article helps developers understand how auditory reader users consume information. There are many similarities to users how use their eyes, but some of the devices we commonly use to assist auditory readers, like skip navigation, are not used as many developers think. The accessibility assistive technologies are still needed and still requested, as thie article points out. This article provides a great insight for those people who do not have a sight challenged user to learn from and to test their products with. Those who do not actually test their work or have never seen their work tested can only guess what is going on. This article helps developers get insight that helps us develop for accessibility from step one, which is where we must be thinking of accessibility.

Design for real users

Chad highlights an excellent design perspective, "design for real people". Real people are rushed (at least in the parts I am familiar with), tired, distracted, etc. It is not those in the perfect lab setting that are important, but those actually living life trying to find the information for a report that was due COB yesterday, while trying to arrange for a new print cartridge from the help desk that never seems to (not my life, but one I have observed).

Maybe when we are doing user testing we arrange for phone calls and messages to be hand delivered. When I was doing usability testing on a somewhat regular basis, I always did the testing at the user's desk to see their computer setup and other things that may be interfering with usage. I have noticed that pale colors do not work well in workspaces with direct sunlight, which visual designers have used darker color palettes and reduced "I can not find it" complaints.

Presentation switching demo with CSS at Zen Garden

The separation of content and presentation is and has been extremely important. There have been many developers and designers that have showed there CSS-wares for switching presentation over the past two or three years, but Zen Garden is one of my favorites. The Zen Garden is currently functional (many others have replaced their presentation switching sites for no option presentation in the past year) and it provides a wide variety of styles and layouts. I hope Zen Garden sticks around for a while so it can be used as a great showcase for what can be done.

I am also liking Zen Garden as the various styles provide insight into the placement of headers and content. Not only do the different presentations provide different styles, but the user interface with the information drastically changes from style to style. This differing interface showcase is a great tool to help people understand the importance of presentation and understanding the user. Different audiences may have strong preferences or attraction to the various presentations and testing of the various interfaces most likly would generate widely different results with various user groups. [hat tip Eric Meyer]

Design versus communication

Zeldman explains the differences between differences between design and communication.

Indi on site navigation and keeping it under control

Indi Young provides a great guide for building browsing structures in her article Site Navigation: Keeping It Under Control.

Blurbs: Writing previews of Web pages

A February 2001 article by Dennis Jerz discusses Blurbs: Writing Previews of Web Pages, which is very helpful information that helps annotate links to ease and assist the users understanding what is behind "door number 2". The blurbs help the user by providing more than the short snippet in a link. This makes the browsing structures much more friendly.

Boxes and Arrows up for a Webby

I must mention Boxes and Arrows is up for a Webbie Award. Congrats to all the other alumni staff who helped get this wonderful resource off the ground and to the current staff that keep this great gift running and being so wonderful. Most of all to Christina Wodtke for having this crazy idea.

How to choose users for testing by Peter Merholz

Adaptive Path's Peter Merholz discusses how to select users for testing.