Off the Top: Mobile Entries
Showing posts: 16-30 of 134 total posts
To the Skies Again
I am off again, but this time I have clothes out of the cleaners and laundry done. The turn around from last trip to this trip was only a couple days. I am looking forward to being home for a bit, after this trip. I have about 18 hours of travel before I get where I am going.
I am quite looking forward to being with many people that are passionate about microcontent and microlearning. A conversation in early 2001 got me completely hooked on microcontent and its possibilities. We are finally beginning to see tangents of the microcontent world slip into use in the world of the general public. APIs, aggregation, tracking, metadata access, pushing to mobile, etc. are all components, when they work right. We are only a slice of the way there, but each little step gets better and better.
Mr. Thackara Provides Fodder for Two Loose Thoughts
Things have been busy of late after a return from Vancouver, British Columbia from the IA Summit. It took a week to get through taxes stuff for a four month old company (as of January 1) and a large stack of e-mail (in which responding meant more e-mail).
Yesterday morning I had the pleasurable fortune to have breakfast with John Tackara of Doors of Perception fame. I really need to put two things out there that popped up in conversation that I need to think about more deeply.
Children today are not into the web tied to computers, but focus on their friends through the mobile voice and text messaging. I have been running into this comment quite a bit from Europeans, but increasingly from parents of teen and pre-teens in America. Having a computer is not a large interest for them, but they live in their mobiles as a means to connect, filter, share, convene, and stay tethered to those that matter to them, their friends. The quick 10 to 20 year scenario for this could mean the web is dead and is a technology that had an immense impact, but was a technology that was relatively short lived. Are our communication technologies trending through ever shorter life spans? This could bolster my thinking that the web is increasingly a temporary terminus for information to be shared and picked up and used in context in other media that is better situated within people's lives.
This leads us to context. I keep looking at much of the information that is on the web as being out of the proper use context for most people. We read information on the web, but the web is not the context in which we will make use of this information we find. The web as it has been traditionally built is marginally better than television, in that an address for a car lot flashed on the television screen is as usable as it is plastered on a web page. The address does us more good in our pocket, in driving (or mass transit) routes, in our mobile that is in our pocket, etc. than it does on the web page, but few web pages today get that clue.
I have also been thinking about tagging and particularly tagging in the folksonomy subset as the tags providing mental context to external information. We use the tags to pull back these bits of information or to aggregate this information when we pull on the digital threads that draw what is at the ends of these tag tethers closer to ourselves. A chunk of information or media out on the web is lacking context to our lives with out these tags. When we have needs, most always framed in the context of a need related to a subject we use tags related to that subject to draw back in that which we found or other people with similar vocabularies have found. These tags provide context for the few thousand chunks of information out of the billions that we have explicitly expressed interest in and have placed the context upon based on its relationship between the information or object and ourself.
SXSW Interactive and Austin BarCamp Overview
This year's SXSW was incredible. It started out a little overwhelming as I realized there were six distinct groups that I hang out with and they don't really intermix. But, this all worked out, as by Sunday I realized that there was enough time to spend time with each group. SXSW has always been the place I escape to so to have wonderful conversations and to hang with many like minds. This year was did not let me down, in fact there were many like minds.
The Tagging 2.0 panel I was on seemed to have gone well, based on the comments that followed. (My presentation with diagram will be posted in a week or so.)
BarCamp Austin
I went over to the BarCamp Austin and had a wonderful time for the hour or so I hung out there. I was a little late for Tara's "Marketing your project: Cluetrain style presentation, but I really enjoyed what I heard. I also got to finally meet Chris Messina and thank him for making the original BarCamp enjoyable and accessible for those of use that were attending virtually (he walked the laptop around when the people moved
Best Take Away Ever
My favorite part of SXSW Interactive this year was not only getting to meet Bruce Sterling (finally), but having him sign my copy (or one of them) of his Wired Magazine article on folksonomy and myself, ":Order Out of Chaos". I got a kick out of the "Dr. Folksonomy".
When you get a chance go grab the podcast of Bruce Sterling's closing remarks, which were stellar and moving.
Killer Digits for the Pocket or Hip
This year, not only did the official SXSW site have a wonderful service to for their pushing their schedule (only the things you want) to your mobile device, but there were other great tools used enforce. It seemed many people had logged into Dodgeball for Austin, a mobile service that lets you know where your friends are and lets you ping the service to share your location. This made connecting with your friends at the right party, restaurant, or bar really easy (I do not normally have a use for this at home). I also used Upcoming to track the events I had interest in and then push them to my phone so I had the time and location with me at all times.
This is a really great example of moving information that is of value out of the web and into our real lives. As a web developer I realized years ago that most of the information that is on the web is not really usable or reusable as it is not structured to be used in the place or context where it makes most sense. Most people do not live their lives on the web they live them in the real world. Information and media must be built with this understanding.
ETech is Emergent? [updated]
I thought this would be the year I was going to ETech, but with a few other things going on it was not the year. I have many friends that go each year and I see them very rarely.
But, I think I would have been very frustrated by ETech this year. It is still about the web. Achingly, still about the web. The problem is digital information and media is increasingly living beyond the web. The web is but one platform to distribute information, but thinking people live their lives in and on the web is silly. Want the information that is on the web, but need the information in their lives, in their devices they have with them, and in context to the rest of their life.
The panel that triggered this reaction is one by friends, Jesse and Jeff "Designing the Next Generation of Web Apps". In Tom Coates review the binary approach (web for reading and web for apps) sounds so short sited and really caused the trigger. Is Emerging Tech just rehashing the current and the past? Or can it move forward? I am not seeing much of that forward movement this year.
People live their lives attracting information and focussing on the Come to Me Web and Personal InfoCloud we know people need the information to better mesh into their personal digital information workflow, which involves very little of the web. People find the information that they want and need and work very hard to keep it attracted to themself for easy refindability. Other than social bookmarking tools and a few others web based tools, much of this is done with tools that are beyond the web. Some people tuck all of their needed information and links into e-mail, others calendar, to do lists, PIMs, text files, syndication, e-mail, SMS, MMS, documents, mobile syndication, mobile documents, outlines, wiki on a stick, etc. There are many tools and many ways of working around lack of web access when people need the information most.
Many people, unlike those of us that build web-based tools (I am in that category), don't live on the web and their digital information needs to live beyond the web as well. That is the future of the web, it is a platform for just one state of information. That state that the web represents is the state of information transience. The information is in the process of moving from the creator to the person needing that information for their own use or for their reuse. This use will most likely not be on the web, but the reuse of information may be on the web.
The web as it exists now is a tool for publishing and aggregating. Some will use the web for use and reuse, but we need far more options that the web for real people to adopt their future and our now. We, as developers of tools, information, and resources must pay attention to real people. We must pay attention to their lives beyond the web and the large box in front of them. We need to understand their problems that they really have, which revolve around refindability and information reuse in their environment and context.
Now please go back to paying careful attention to the great things that friends and other alpha geeks are presenting at ETech and other conferences and un-conferences as that information is needed, but remember we are moving beyond, far beyond this current state of the web.
[update] Um, well Ray Ozzie just made me wish I was at ETech. He just showed what is emergent and what is the future. It could answer many of the items I just listed above. You go Ray!
San Franccisco Reawakens the Need for a Smart Address Book
I am back home in Bethesda, Maryland from my trip to the San Francisco Bay Area this week, coming only a couple days after getting home from Seattle. Today I was wiped out, some from the travel itself (red-eye overnight flights and getting up at 4 am on the East Coast to catch planes), but mostly from 19 to 20 hour days this week. The brain begins to go a wee bit with this shift.
I met with many wonderful people and had great conversations and business meetings, as I always do in the San Francisco Bay Area. The downside it WiFi networks blocking secure connections. I have had more mail blocked or "reached my quota" notices to fill a year all in one short trip.
Need for Better Mobile/Portable Communication
I also realized we (those of us that are not always stuck at a desk or have friends or collaborators that are not stuck at some desk) need much better communication. We need an address book and multi-medium communication tools that are a hell of a lot better than the poorly thought through mess we currently deal with. I was needing to repoint a group of people from one location to meet-up to another at 4:30 for a 7:00 gathering. People may not be pulling e-mail (which I did not have access to the account I sent the initial e-mail from and that caused 6 of 15 sent to bounce back with spam challenges, which I did not get on my mobile device for some very odd unknown reason).
Solving Communication with People in Digital Context
What is the solution? Again, (again that is for those that heard or read my Design Engaged presentation on Clouds, Space & Black Boxes, that I have yet to write-up, but come to a same conclusion for a very different reason) I know we need a very smart address book. We need an address book that has exhaustive contact information, should the person permit us to have this information, for their communication devices and means of accessing them. The address book should have contact rules based on that person's preferences. Connecting to a calendar for that person could instruct our address book the best means to connect to this person. Another alternative could be a ping service that our address book queries that tells our address book what is the best means of contacting that person.
Smart Address Book Contents
Once we have a smart address book that has all of the rules, or could be easily updated through the same ping service for the address book, we prepare our message and our address book selects the best means of contacting that person. We would have some information going out to e-mail, a blast SMS/text message to mobile devices, voice script that gets dropped directly into voicemail, calendar updates, etc. Not only should our networks (WiFi, mobile device, broadband mobile, etc.) not inhibit out transmissions, but our devices should use the best or a combination of messages that work for that person, based on their current context.
The Smart Address Book in Action
Simply it would work like this (any device will do - desktop, laptop, mobile, etc): We create a message we need to send and mark it with the proper urgency and time to live (Tuesday night the message had 2.5 hours for time to live). In our address book we select the people we want to receive the message. Our address book pings that person's communication priority file, which checks who we are requesting the ping, the urgency, and the time to live of the message. The response back to the ping weighs our request and based on the person's preferences and availability (calendar or live settings) and a rating of how good we are in their eyes we are with our requests. The response tells our address book the preferred method(s) of contact for the information. Our address book adds the address/routing for the message in that person's preferred interaction mode and sends the messages. The smart address book and message preparation can be done on a device or on an external service. Either way we should easily have the ability to do it from any device we have at our disposal.
This should some much of the information routing problems we have. If our smart address book could also capture some of the addressee's preferences and rules it would be helpful too, such as they do not answer their home phone, but may answer their mobile phone, but their preferred method of hearing from us is IM or personal e-mail. I have really been noticing in the past couple of years that the world is made up of text people and voice people. It is all about preferences and understanding personal need and personal interaction efficiencies.
Attention to Personal Information Workflow
The rules could also account for often to contact a person when you have not heard from them on a request or deadline. There are cracks in life (some very small and some large) and things fall into these cracks. The smart address book and messaging system could trigger follow-up based on one's own known personal workflow.
Real Time Flight Tracking Site for Your Mobile
Thanks to Tim Boyd I found a wonderful Mobile Flight Tracking Tool (the flight tracking tool is described by Jon Gales the developer. Tim took a photo of the flight tracking tool running on his Treo.
This is exactly the right tool to do the job that many need. Everybody complains about the lack of mobile interfaces to flight on-time information when they are needing to meet somebody at the airport. The airlines solutions either do not exist, are not detailed enough, or have interfaces that are cluttered (even on a Treo). Airlines suggested arrival times are a joke as they are trying to compensate for their tendencies for late arrivals, which they get penalized on. This has lead to a 45 minute flight from Washington to New York being stated at a flight time of 2 hours or more. On-time flight is not anything close to an efficient guide.
Most of the airline sites only think of the desktop for decent information, but where real-time flight arrival information is important is when you are on the go. Jon Gales's application solves a real life information need in the context of life. A standing ovation for his work is in order. I wish more apps like this were in existence, information solutions for people's real lives (we do not sit at our desktops and most do not carry their laptops where ever they go).
When designing for the mobile (this app horizontally scrolls on my Nokia 3650 and solving that is a relatively easy solution) we need to cut out the clutter. We need to understand the information need and the information that can be provided on that small screen. Paring away what is not essential is a vital task. Getting to what is important is also important. What is important is accurate and useful information for people's given the context that people wanting to use the information on the go face.
Yahoo! Go Launches [Updated]
I am quite interested in the newly launched Yahoo! Go, which is self described as:
Yahoo! Go - a new suite of products and services for your PC, mobile phone and even your TV.
Yahoo! Go allows you to access the information and content that is important to you on whatever device you choose.
So wherever you go, your photos, your music, your email, " your life&#quot; is right there with you. Ready to go.
The service provides your contacts (address book), photos, messanger, and mail. All great to have where ever you go. This is a very helpful service.
But wait! It is missing one thing. Yahoo! states, "allows you to access the information and content that is important to you". If that is true it is missing one giant piece. Where is the calendar? [Update] The calendar is actually there. Russ Beattie (of Yahoo! Mobile) provided the following response:
Y! Go also syncs the Calendar, it syncs with your Yahoo! Calendar and uses the Series 60 native calendar app on the phone for alerts. The SyncML service also syncs the calendar on phones like the SonyEricsson's and Nokias which support it.
What really impresses me is the SyncML work. That news is one of the most impressive things I have heard on calendaring in a while. I have been waiting for Apple to go this route for their iSync for the last couple revisions and I thought they would be the leaders on this syncing standards front. Yahoo! seems to understand the needs today and the future, which is one of the things that has impressed me about Yahoo! in the last year or two (they really get it, possibly better than any other large web company, yes I am considering Google too). If you want more info on Yahoo! and using SyncML Russ has the following post on Yahoo! Mobile Services: SyncML and More. I am still not sure why the marketing people left out calendaring. [/Update]
<ignore>Of all the things to leave out.</ignore> The calendar is one of two pieces of essential social data that people complain constantly that they do not have access to, or did not sync properly (the other is contact info). A large part of our social communication is about the "next". It could be the next call, the next meeting, the next lunch, the next... you fill-in the blank. Social is not completely about the now, it is about the future too. Not having a component to connect in the future and to ensure proper planning it is only a partial social tool.
One of my pet peeves the last four years, or so I have been working with the Model of Attraction and the Personal InfoCloud (your information you are interested, that you have attracted to your device, becomes attracted to you and moves across your devices so it is at your ready call when you want it and need it) is constant access to one's own information, which means whether you have connectivity or not and is available on the device you have with you (it must be device and platform agnostic). Yahoo! seems to get this all but for that one important bit.
In the past year Yahoo! purchased a company that provides event information (Upcoming), which could tie wonderfully into a calendar (either as events you are attending or potential events). Yahoo! also recently announced connecting Tivo and your Yahoo! calendar. We know they get the importance of the calendar. Where oh where is it? [Update] It is actually there just not advertised.[/Update]
Mobile Search is Not Interested in Mobile
One of the things that has been bugging me for a while is mobile search. I mostly use Google mobile search on my mobiles for search. It is not the interface, but the results that get me.
Mobile search should return mobile site results. I gave Google a huge clue as to my usage, "I am on a mobile device", which they have yet to find as a helpful part of their algorithm. If I search for information I on my mobile I should be able to get the search results pointing to mobile ready content. If not by default, let me set this as a preference (not that I want to with Google as they have this wonderful way of poorly allowing me to manage my identity (there is no way to manage your own identity on Google).
I would love to have mobile search engine give me mobile sites. Why? Many sites have moved to flooding their pages with rich interfaces (AJAX and Flash) for no value added to the customer. This turns a 25kb or even a (formerly large page) 60kb into a 200kb or even a 450kb page. Much of this added interface is of little value other than it is cute or cool on a desktop, but on a mobile device it make the page and the information on it inaccessible.
Myself and many people I talk with who use mobile search often have not tucked the information we want into our bookmarks or sent it to ourselves for easy access. I know what site had the information I am seeking or what site I would like to have inform me while I have a little downtime away from home or the office.
Mobile Location Needs
I have written up some of my frustrations with mobile local needs in a posting Location? Location? Where am I? over at the Personal InfoCloud. (Comments are on and it fits the Local InfoCloud theme that is also there.)
Focussing and Shingle Hanging
Three trips in the last four weeks has me playing e-mail catch-up. My outbound e-mail is not fully functioning on the road as the provider changed the SMTP port recently I have not updated the settings.
In the same time period I also have left my job and am now consulting and working on my own projects. I am focussing on helping organization better connect with the people who have an interest in their information and media. Building efficient conversations and interaction is the key to successful relationships, be they interpersonal or organization and people. Organizations also need to better understand social networks and providing information that can be used and reused across devices and the Model of Attraction and Local and Personal InfoClouds are just the tools to help provide the framework to think about this as well as making smart decisions regarding Web 2.0. Lastly, the ever present folksonomy will be a focus as well. Along all these lines I am doing research, analyzing, and providing direction and focus to help people and organizations think clearly in these changing times.
I will be posting here a little more often and you can expect more postings over at the Personal InfoCloud. There is much to be investigated and written, which I have not had the time to do in the past. I am also tackling article writing that has been a victim of elusive time. I will also be launching a site for the new company in the near future.
Please send a note with questions or inquiries for services. My time is filling up, but I am always interested in helping others as well as looking for cool projects and difficult problems. I have quite a few people and organizations to keep in touch with and get back in touch with, but if you would like attention more quickly shoot an e-mail to get my attention.
No More Waiting...
I suppose I should note here that the last day at my current job will be October 6, 2005. I am not sure what the next full step will be, but I will be focussing my full attention what I have been passionate about for the past few years. Rather than spending a few hours every evening and weekends on my passions, it will become my full-time job. The details will show themself in the next few weeks and months. I need the time to persue some options and have time to think about and consider others.
For the last couple years I have joked I commute to my day job, but telecommute to my private life. Well, my private life is where most of the Model of Attraction, Personal InfoCloud, Local InfoCloud, and folksonomy work takes place. Pieces of this work make it into the day job, but not enough to keep me excited or engaged. I am really wanting to see more great work and products that easily functions for people across devices, across platforms, and is easy for real people to use and reuse.
The world has been shifting to a "come to me web". We are seeing the easiest way to make this easier for people attract what they want this is to learn what each person has an interest in, as well as what their friends and peers have interests in. This will help the findability of information and media for people, but the real problem is in the re-findability of that same information and media for people so they can have what the want and desire at their finger tips when they want it and need it. We have all of the technology needed to make this happen, but it needs research, quick iterative development, and removing the walls around the resources (information/media, unwarranted device restrictions (American cell companies have created the failure of the missing robust mobile market), and unwarranted software restrictions). Paying attention to people and people's interactions is the real key to getting things right, not trying to beat your competitor (focussing on the wrong goal gets the poor results). Make the products people need that solve problems people have (with out introducing problems) and you will have a winner. People have so many needs and desires and every person is different so one solution will not fit all and we should never make things just one way.
These will be a long few weeks with more small steps for me. There is a lot to get done and to consider in the next few weeks. In this is preparing for speaking and traveling on top of the other needed work to be done to prep for this next step. I will pop back up and fill you in when I know more. but, the count down has begun.
Personal, Portable, Pedestrian in My Hands
I am glad to have my my newest book in my hands finally. It is Personal, Portable, Pedestrian: Mobile Phones in Japanese Life edited by Mitzuko Ito, Daisuke Okabe, and Misa Matsuda. Last year's trip to Amsterdam floored me at how far behind we in the U.S. are with mobile (as well as broadband, which was really amazing). In talking with others on my trip they were pointing out how much farther ahead Japan is than Europe. What do I mean farther ahead? The trends in personal usage of mobile devices are two or three years ahead of the U.S. How people interact and use their mobile devices (text, web, information interaction, etc.). I have been watching the trends I read about in magazine articles and heard in conversation flow from other countries and after years bubble up in U.S. culture. My interest in the Personal InfoCloud draws me toward deeper understandings on personal devices around the world.
Ethnographic insights interest me, particularly for cultures and interactions with technology that I can not witness first hand. This book has come highly recommended and having met Mimi this past Spring I really have been looking forward to this book.
Wired has an overview of Personal, Portable, Pedestrian. You may also want to look at the publisher's MIT Press, page for Personal, Portable, Pedestrian.
Minor Changes in Off the Top
Last night I was able to add back the Quick Links (my current bookmarks from del.icio.us. This was due in great part to the folks at del.icio.us who now have a JavaScript that makes the process easy on you and easy on them (I am not sure how accessible this is as I have not tested it, but normally they are not accessible).
I also brought back to the link to just the Off the Top RSS feed, which has nothing but the last 10 entries in archaic RSS .91 format. I still am offering the wonderful Feedburner for Off the Top option, which has Off the Top entries, my del.icio.us entries, and my Flickr photo feed all bundled in one. I have quite a few people reading this in RSS on mobile devices at the moment and I thought I would make it easier for other that are going that route to get just the content of Off the Top.
Back from "Vacation"
I am back home from a week (um, with an interruption) at the New Jersey Shore. It was a good week, but a different week. Our usual destination of Spring Lake is undergoing change. Over the past seven years we have been going there we have watched the housing prices rise. But this year we were seeing many of the stores we knew replaced by real estate offices and many stores were saying good bye to us as it was their last year, they too are being out priced and replaced by real estate offices.
The oddity is that many who go to this quaint little slice of the shore love the quiet, the wonderful neighborly nature of the community, and the main street (3rd Street). The increasing residential housing costs have hit the main street and part of what has made Spring Lake a great destination (very much like going back in time) is being thrown away. The success is killing what has made it a success.
We also noted there were far fewer people this past week than there have been in past years. Many have said the B&Bs are getting overpriced and a couple have left the marketplace. We also have noted that the homes that are for sale are on the market for a lot longer. The quiet nature is getting some of the pushy New York feel (which is fine in NYC or the Hamptons, but that is not what we have been wanting on a week away).
This trip also had a quick jaunt out to San Francisco thrown in the middle so to speak at BayCHI. I ordered a car service that picked me up at 5:40am that took me to the Newark airport. The driver was one of Jackson Browne's road keyboard players in years past. We talked about the music industry, travel and kids, Europe, and the changes in Spring Lake (echoing all that we had heard). I got to Newark to find out Continental had overbooked the flight and I did not have a seat (had I known this I would have booked on an other carrier), but it turned out well.
I had another whirl wind trip through the Bay Area and had not enough quality time with people I wished I had more time to hang with. I met a few new people that I a really would like to have gotten to know a little better. I must apologize to a couple people I cut short at as I was leaving PARC, as I was running late to, drive up 280, return my car, have a quick face-to-face meeting, and get on my plane. I am now trying to sort out my next trip back.
I got back into LaGuardia the next morning at 9am (after changing planes in a quiet Cleveland). I took the shuttles to Grand Central then to Penn Station to catch the New Jersey Transit train back to Spring Lake. I was running to get a ticket and then catch the train, but did not get the arrival time into Spring Lake. I figured I could get the information on my Treo easily enough as it was New York and it would be mobile enabled. Um, wrong. The web version is only JavaScript enabled (with no thought for no script versions) and therefore does not work on a mobile device (it can be a rather slick site on a laptop or desktop), which is what I needed.
I had a nice last few days at the shore and it was more relaxed than the first part. I had a nice chat on the beach, which may turn into a trip north in the end of September.
It is rather nice to be back on my laptop with a broadband connection. Using my Treo for connectivity to my digital life was a stretch. It was better than the year prior, but there were also times then the advances of the web toward AJAX, general DHTML, and rich interfaces left the needed information unaccessible from a mobile device. The page size for these pages was huge (many over 200kb), which is fine on broadband, but not smart on a mobile device. The lack of a link to a mobile version (I have not found a version of a site that I needed that offered a mobile option) was quite silly (a page without the JavaScript would have worked just fine or search for mobile could have been a solid solution).
Lastly, my Treo 600 seems to be on its last legs again. It has been only 18 months (or 20) since I got it, but it is not keeping up with the my wear and tear. My Startac and my Motorola 270c took more punishment and kept going for twice as long. The OS is getting buggy and crashing on me, which was not happening until my last day at the Shore. But it is a recurring problem tied to Snapper mail and the web browser in some way. The limitations of the memory, the added large SD card does not help, really show when trying to use the devices as one's main devices for a week. It is just an intermediary device, which it is designed to be, but the rigors of vacation use for light web, 50 plus e-mails a day, calendaring (although not dealing with iCal subscription) really made live tough. I did not have access to del.icio.us,
Well, I am home. I have a ton to catch up on this weekend and to follow-up on from this week. I have to nail down some arrangements for the "Fall Tour". I will be back shortly with some more stuff here or over at the Personal InfoCloud site.
Make Nice with Mobile Users Easily
Those interested in making friendly with their mobile users trying to consume their content aimed at the desktop browser market should take a peek at Make Your Site Mobile Friendly by Mike Davidson. This is one method that makes for a little less sweat and keeps some dollars in our budgets for other needs.