vanderwal.net

Delicious Lesson and Social Network Ecosystems

Joshua Porter brings up a wonderful point he is calling the "Delicious Lesson". The Del.icio.us Lesson is incredibly important, as it is one thing that many tools and implementations of the social web do not get. The person must get value for their interaction in the service or it will fade.

I see so much focus on the technology, the interaction components, the network effect, etc. But, the driver for these services that are successful is that they have a direct primary value for the person choosing to use them.

A Little Effort for Greater Personal Payback

Jeff Hawkins (the inventor of the Palm device and pen-based writing language (Graffiti) Palm used) talks about the most important point for people to adopt and learn Graffiti was it gave the person value. Jeff points out that learning Graffiti took a little bit of time, but people could see value of learning Graffiti as it made for a quicker input of information. There was personal value that did not take a lot of initial effort to learn, which returned a much greater value.

Social Network Ecosystems

In social networks and personal interaction with web applications and their associated communities there is a ecosystem. The social networks have value chains. I have been playing with this idea for a few months (mostly with in the intersection of the Personal InfoCloud and the Local InfoCloud. I have been using it on some personal projects and it is weaving its way into my consulting practice (but with focus on the full ecosystem and values).

The personal interaction with the system/application/service and value derived is a viable measure, particularly when there are two points of value for the person. The first personal value is derived from the service returning direct value to the person for their interaction. In del.icio.us it is making one&039;s own bookmarks/favorites more easily refindable, the ability to expand one's own bookmarks/favorites beyond the functional restrictions of the browser, and having access to the bookmarks/favorites from any browser anywhere one has web access. The second value is the network value, which can be a feeling of digital philanthropy (doing it out of goodness), personal attention (being an authority, coolness, building points for alphaness, etc.), a driver for monetary reward (recognition increases clicks to an site with ad revenues, builds attention for a business, etc.), etc.

Attention is Value

Attention for those providing development, like in the widget communities for Yahoo! Widgets and Apple Dashboard is very important. In the podcast of the Niall Kennedy and Om Malik interview with Kevin Burton regarding APIs this issue gets brought up (beginning at 15:19 into the podcast). The example discusses Konfabulator (the original product name for Yahoo! Widgets) and Apple Dashboard. Kevin Burton (I believe) states Apple Dashboard has larger exposure than Konfabulator does at the moment and Apple could offer the developers more attention to get more people writing widgets for them. Here the initial value for the developers is attention, as is pointed out in the podcast. The developers are passionate about what they do (personal value in a platform for their expression of their development prowess), but the secondary value received is attention. In a limited pool of developers (not only for widgets, but APIs, and other open development arenas) value to the developer is attention, which can lead to monetary value. This value to the developer is going to be a driver for which service they provide their services (a secondary driver is ease of development). The value to the network is more widgets equal more cool things for the service, but the primary reason the developers are there, is often the value to themselves.

Yahoo! and Del.icio.us come together

Today brings wonderful news on the folksonomy front, del.icio.us is now a Yahoo! property (Yahoo! announcement). The del.icio.us tool and Yahoo! MyWeb are two of my favorite tools out there.

There are many things I would like MyWeb to do, but would be difficult as they would be treading on IP of del.icio.us, which is delicate territory (just ask Blackberry/RIM). Del.icio.us would not be able to pull off the MyWeb improvements that come in the Yahoo! search, which now kicks anything Google is doing (Google has really fallen behind with search just because of this). Having both products, with del.icio.us hopefully becoming MyWeb 3, would make it nearly untouchable. Granted there is an insane amount of fixing that Yahoo needs to do with its social networking (or community tool as it calls it) under MyWeb, but that is not rocket science and hopefully would all be fixed in the next version of MyWeb.

Congrats all around on this one.

Back from England

I am back home after my trip to England (UK) with stops in Oxford, London, Brighton, and London (Heathrow). It was a very good trip on many fronts, which I will share later. I was amazed at the transportation problems in London (traffic jams even with Congestion Charging, outages on the Tube due to security issues and switching problems on the Central line, and clueless ticketing agents at Victoria Station (who asked if I wanted "day return" at 16.47 hours and I said no, still ticketed it for me, which really messed things up the following day trying to return from Brighton to London, but also took nearly 15 minutes to process my credit card payment).

None-the-less I met with fantastic people at each step of the way. Oxford had changed quite a bit since 1988 when I last lived there, but not so much I was lost. I had a great time meeting David Smith in person and chatting about everything it seemed in a little more than a couple hours (it is always great to meet people in person that you have known on-line as it gives understanding to the digital references we have in our heads, it also allows for asking questions we never get around to on-line). I really enjoyed going back to The Centre for Mediaeval and Renaissance Studies and meeting current students studying there from St. Mary's College of California to get the tour. The Centre is still wonderfully run and brought back a great part of my life. I also got to visit the QI (Quite Interesting) bookstore and private club. The bookstore is wonderful as it jogs the mind in wonderful ways in that it arranges books by there, intermixing fiction and non-fiction and various subjects to create wonderful themes. I had a meeting with somebody new to me at the club and really enjoyed the venue and my company (I would hope to have the fortune of both again in the not too distant future).

London was really turned around for me as I was staying in a different section that I had ever before and was approaching it from a different angle. I really enjoyed the Online Information Conference as it brought some good questions and regarding folksonomy and brought some very bright people together. The Open Rights Group initial gathering was fantastic and I met some great people there with stellar ideas and drive. I also had a great meeting at DNA on my InfoCloud work and they had some brilliant questions that followed (unfortunately my Mac did not want to drive their beautiful monitors (not sure what went wrong as it was the first presentation in more than 50 that my Mac did not just fall in love with the monitor and just want to run off with them).

I also had an utterly brilliant time in Brighton and Hove with the Clear Left gentlemen and Pete Barr-Watson. I had never been to Brighton and Hove, but found I really enjoyed it. It reminded me of Oxford in 1988 when I walked down the main street in Hove looking for breakfast.

The ticketing mix-up, poor traffic, increasingly bad weather, and the need to care for work related to running one's own business kept me from returning back into London proper on Friday afternoon. I dropped my things off at the hotel near Heathrow (and was berated by the taxi driver in a very un-polite British manner for having such a short inexpensive fare not the 40 to 50 pound fare he had been waiting in queue for three hours for). The weather turned and I had not heard back from two friends I was hoping to meet up with for pints after their work on Friday (turns out my stupid phone will not send e-mail while I am in Europe and my requests were still sitting in my phone).

I never got to do the shopping I intended to do (other than Muji, Neal's Yard Dairy (with Matt Biddulph making wonderful suggestions), and buying the Banksy book. I did realize I was not quite dressed properly as I thought would work, so I stopped into Charles Tyrwhitt at 92 Jermyn Street in London to fix the situation with a new shirt and seven fold tie (I picked up the tie from a much less expensive stack, but with the somewhat baffling price reduction it made it seem less that my other option).

I also hope I never have the mis-fortune of dealing with British Midland Airways (BMI) again. They did not have the capability to deal with an electronic ticket, they were completely disorganized (with the exception of one wonderfully patient and helpful gentleman at their customer service desk), and under trained. I sat at the gate a Heathrow Terminal 1 watching the flight departure time come and go before we boarded, which I was told by those sitting next to me is quite normal. At Heathrow Terminal 1 they only announce the gate for the flight 45 to 30 minutes prior to the flight. It does not seem they have the capability to plan beyond this, nor do they point you to the correct security entrance. This made for no shopping in their shops and no relaxing. It was a very poor experience and one I do not care to ever repeat. In all, the signage in Heathrow (Terminals 4 arrivals and 1 departures) was horrible. It was difficult to sort out what direction to go. Conflicting signage was up about the Tube and Heathrow Express, with some saying things were not running and others stating where to go. In all the rail transportation related information in the UK is a mess as there is no easy central place on the web to find travel times and prices. The privatization has seemed to lead to nicer rail cars, but poor service and poorly coordinated information. I will take the less nice cars from 1988 and much better service, thank you very much.

In all I had wonderful accommodations, great hospitality, and had wonderful conversations with bright people. This was what I really wanted from this trip. I also got a lot more, but that will be coming in time.

Design Engaged and Symposium on Social Architecture

I got back home late Tuesday night from Design Engaged in Berlin and Symposium on Social Architecture in Cambridge, Massachusetts at Harvard. I had a deadline to meet by midnight Tuesday. Much of Wednesday was spent unbolding e-mail and getting essential replies out (more of this to do today) and unbolding my feed aggregator (1500+ things). I also spent time posting photos of the trip to Berlin (currently at 216 photos, possibly a few untagged).

Design Engaged

Design Engaged was somewhat different from last year's event in Amsterdam. It was still interacting with many of my favorite people, but it was a little larger, in a new space, in a new city (one I was not familiar with), and had a larger representation of women. All of these turned out good, but I felt a little more disconnected. The disconnection I think was attributable to an unfamiliar city, staying at a hotel away from where the sessions were, and not having most of the people staying at the same hotel. I tended to stick with those staying at my hotel, which was good for those relationships. But, part of this was tied to my unfamiliarity with the city.

This unfamiliarity changed for the better and I have learned something about myself, and that is all good. The unfamiliarity shifted to familiarity. I got to know some incredible people and spend time with people I knew, but now know much better. I got to know Berlin. I have not been to a completely new city that I had time alone in quite a while (Brussels last month was new to me, but I was with a large group I had become familiar with, I all were staying in the same hotel, and I had very little interaction with the city itself). My first impression of Berlin was good, nothing more and nothing less. This was formed on an outing to Potsdamerplaz and walking back through Mitte.

Part of the Design Engaged experience is interacting with the city. A group of us headed out to Friedrichshain, which was part of East Berlin and is not being torn up and made western to the degree that Mitte or Alexanderplaz have been and are going through. This was the perfect outing for me as I really wanted to understand East Berlin or get a flavor of what pre-unified Berlin was like. I was interested in the Soviet style architecture and the working neighborhoods. Why? They are something I do not understand and had not experienced. I was utterly thrilled with our exploration of the area, both on our own and with a local who life is in that neighborhood.

I also learned a fair amount about myself on the Berlin part of the trip. I use various supports to explore that which is new. I use friends to guide in new surroundings and meet new people. Familiar surroundings to best embrace new people and expand my knowledge of the surroundings. I learned that having much new causes me to fall into an observation mode and a little less interactive. There are people I really wanted to get to know better and spend more time with. I tended to spend time with the people I already know well, in part to catch-up and get to know better. I also spent a lot of transit time trying to take in as much of my surroundings as possible. Understanding the lay of the land, the flavor of the neighborhood, trying to glimpse what the neighborhood was, what that neighborhood is becoming, and the expression of the people who live in and move through that area. The architecture, design layers (planned and emergent layers -- painted and overlayed), traffic patterns, lines of sight, etc. are all important components to understanding the people, their interests, and indicators of importance. Digging through the international layers (Starbucks (particularly behind the Brandenburg Gates is problematic), Duncan Doughnuts, American brand advertising, and global mass produced products), which in my opinion are disruptive to the local culture.

After returning home I know I have a much better understanding of Berlin and it is a city I would love to return to so to spend more time and explore. Now that I have a foundation of understanding I am ready to drink in more. I also realized that observation limited my getting to know others better than I would have liked. Ever single person at Design Engaged this year was utterly fantastic. It is a very special group of people. There are no egos. There are no agendas. There are people who love sharing, learning, embracing, and exploring. This is something very special and something very different from most any other gathering. Part of it is the event is not about certainty, but exploration, asking questions, listening, and growing all in a shared experience. Unfortunately I am more ready to engage others and interact now that I am home, but hopefully there will be more time.

Symposium on Social Architecture

Counter to the Design Engaged the Symposium on Social Architecture was in a somewhat familiar place, but I only knew a few people prior. I knew many from digital interaction, but personal "in place" interactions were limited. There were more people who knew of me, than I knew of prior. I was continually having to put people in context of digital and idea spaces (some of this is now connecting). I had somewhat slept much of the journey from Berlin to Boston (transferring in Washington, DC) so I was not really dealing with jet lag. On the first night there was a reception at the Harvard Faculty Club and I met many fantastic people. I noticed there was a fair amount of clustering by gender, which was bothersome as there were a few women I wanted to chat with, but I found some very good discussions in the men's clusters and did not break free. There are many women whose work I find insanely helpful and wanted to say thanks and engage in some longer conversations.

The symposium was utterly fantastic. Every session had something I really enjoyed and there was a lot of reassurance of my own understandings and directions. I am not as fully engaged in the social software realm as I would like as it is an insanely important component of how we do things on the internet and it is growing ever more important. Much of my work discusses the Local InfoCloud as an intersection with the Personal Infocloud.

I have a lot of notes from the day (but more complete notes will be expressed in a later posting). I heard a lot of mention of local (closeness drawn through interconnection in social contexts), which was a reinforcement of my understanding as well as the language (or problems with the language) I have been dealing with at times. I heard a lot of discussion of all current social software is simple software, as it is easy to understand what the value is and the barrier to entry is a relatively painless in comparison to the reward received in the perceived value. Many also discussed building tools that got out of the way, they just let people interact. This was explicitly stated by Tina Sharkey of AOL, which made me very happy as it was a large social portal that expressed they understood what to do and have done it. It is not the tool that is important, so much as it is the social interactions that are the key. The tools should be a platform for connecting and communicating not for controlling.

I also met one of the people responsible for Steve, The Art Museum Community Cataloging Project, which could be the most important folksonomy and tagging endeavor that is ongoing. The importance is in part their work, but the research into tagging and folksonomy is insanely helpful and seems to be the best work out there at the moment. The work proves the strong positive significance that tagging and folksonomy plays in connecting people to objects and information. Having the world framed in a language or vocabulary is incredibly helpful and that is not often a result of formal taxonomies as they tend to optimize toward the norms and not embrace the edges. I will be writing about Steve more in the future, but I was so excited to meet somebody tied to the project so I could have more conversations and learn what they have found to be helpful and not so helpful.

The panel on politics and social software, particularly in relation to Katrina, was great. It highlighted the problems with politicians and their lack of understanding technology that could better connect them to their constituents, but also technology that could better enable solutions and resolution for their constituencies. I was completely moved by this panel.

The piece I had disappointment in was the closing. Er, the closing was Stowe Boyd interviewing me about what I found of interest from the day and what I would take home. Stowe asked the perfect questions, but I learned something about myself, I framed my responses literally and too personally. I let myself down in the responses as they were too general and did not capture the whole of what I got from the day nor the strong themes I noted. I was still taking in the politics panel and re-digesting the day based on that context. When I get a new perspective or new information I run the world I perceive through that lens and adjust accordingly and then emerge with a slightly reshaped or more inclusive framework. I think my closing remarks were poor, because I was integrating the last panel into my understandings. The rest of the day went largely as I expected, but the wonderful politics panel disrupted me in a positive manner. I apologize for the poor closing observations. For me it was the poorest part of a great event.

Mobile Location Needs

I have written up some of my frustrations with mobile local needs in a posting Location? Location? Where am I? over at the Personal InfoCloud. (Comments are on and it fits the Local InfoCloud theme that is also there.)

Europe Presentations

I am late in posting the links to my two presentations given in Europe. I presented the Personal Digital Convergence as the opening keynote to the SIGCHI.NL - HCI Close to You conference. I have also posted the final presentation, IA for the Personal InfoCloud, at the Euro IA Summit 2005.

Microformats hCard and hCalendar Used for Web 2.0 Conference Speakers

Tantek has posted new microformat favelets (bookmarklets you put in your browser's toolbar). The microformat favelets available are: Copy hCards; Copy hCalendars; Subscribe to hCalendars; feed Copy hCalendars (beta); Subscribe to hCalendars feed (beta). Look at Tantek's Web 2.0 Speakers hCard and hCalendar blog post to understand the power behind this.

Microformats are one of the ways that sites can make their information more usable and reusable to people who have an interest. If you have a store and are providing the address you have a few options to make it easy for people, but a simple option seems to be using the microformat hCard (other options include vCard and links to the common mapping programs with "driving directions").

There will be more to come on microformats in the near future here.

Interview regarding Digital Identity and the Personal InfoCloud

Today I appear over on Under the Radar: That cloud kinda looks like you! in an interview by Scott Hirsch who is a partner at MIG5. The interview focusses on digital identity, which is integral to the Personal InfoCloud and interacting with other people and services in the digital world. Increasingly it seems digital identity is tethered to physical world identity for access to buildings, accessing our computers, medical services, etc. This has some problems around privacy that must be addressed and there must be trust in the services that interact with out digital identity.

Focussing and Shingle Hanging

Three trips in the last four weeks has me playing e-mail catch-up. My outbound e-mail is not fully functioning on the road as the provider changed the SMTP port recently I have not updated the settings.

In the same time period I also have left my job and am now consulting and working on my own projects. I am focussing on helping organization better connect with the people who have an interest in their information and media. Building efficient conversations and interaction is the key to successful relationships, be they interpersonal or organization and people. Organizations also need to better understand social networks and providing information that can be used and reused across devices and the Model of Attraction and Local and Personal InfoClouds are just the tools to help provide the framework to think about this as well as making smart decisions regarding Web 2.0. Lastly, the ever present folksonomy will be a focus as well. Along all these lines I am doing research, analyzing, and providing direction and focus to help people and organizations think clearly in these changing times.

I will be posting here a little more often and you can expect more postings over at the Personal InfoCloud. There is much to be investigated and written, which I have not had the time to do in the past. I am also tackling article writing that has been a victim of elusive time. I will also be launching a site for the new company in the near future.

Please send a note with questions or inquiries for services. My time is filling up, but I am always interested in helping others as well as looking for cool projects and difficult problems. I have quite a few people and organizations to keep in touch with and get back in touch with, but if you would like attention more quickly shoot an e-mail to get my attention.

Closing of the First Phase of the Fall European Tour 2005

I am back in Amsterdam tonight after a wonderful trip to Brussels for the Euro IA Summit. It was quite refreshing to talk to people that have a different perspective from Americans on IA, mobile, technology, privacy, and the possibilities for social interaction with digital devices. Last year after Design Engaged in Amsterdam I believed Europe to be farther ahead on internet and mobile (including mobile internet) than America. I now firmly believe Americans have a lot to learn from the Europeans.

I wanted to come and present the InfoCloud information in Europe because I thought they would be more ready for it. They would be able to provide criticism and questions that I do not get in America, mostly because the Europeans have been implementing mobile and trying to work through a means to access information in the environment and context where the information makes sense. Boy, was I right. The InfoClouds are more than mobile, as they are a means to think about information access, personally managing that information (or providing people the ability to manage, use, and reuse the information intelligently) and reusing it as that information is needed and framing the information in ways that make sense (web 2.0 fit this bill). I ran into smart thinking about web 2.0 here, not the just go do it, just open your information up, but working to think about if it made sense to do the cool and how they would do it intelligently.

The Europeans also really get cross-cultural sensitivity and are smart about how to approach working with other cultures. I was delighted to find what American's call internationalization is referred to as localization. How brilliant. How understanding. How unalienating. There is a distinct understanding that people are different and we need to understand that and embrace that. Hmm, there is a very strong reason why it is called the Personal InfoCloud and not the User InfoCloud. If you are not thinking in a local sense you will not get to the personal sense. You can get from localization to personalization, or from the Local InfoCloud to the Personal InfoCloud and also back. We all deal with more than one Local InfoCloud and I received some of the best questions about the interaction between the various Local InfoClouds and the Personal InfoClouds. Interaction be between the social part of personal it of immediate interest here. People are very tied to their communities here, it is a strong part of their identity.

I found myself surrounded this weekend by insanely smart people, who love what they do, and are doing things to help others. Everybody was incredibly friendly and genuinely interested in learning everything they could and sharing what they knew. I could not have asked for a better way to have spent any of this time. I would do all of this again in a heartbeat.

Thank you to all of those that I had the pleasure of sharing time with. Who were incredible hosts in their countries. Who asked and listened and from whom I learned to do the same, as when you listen you can learn. I learned an incredible amount. Thank you again. I am ever so much looking forward to my next two trips.

Peace!

Blogs for Select Audiences

Mena posed a clarification as a way to echo what Andre stated about closed blogging in Live Journal.

I can relate as I have been using Yahoo! 360 for much the same as what others post to Live Journal, it is closed and I have a decent idea who is reading what I post. For the last couple years I have been self-filtering and needed a venue to get about posting 50 percent of what was going on with me. Getting to 60 or 65 percent helped (the other 35 to 40 I save for face-to-face with people I know and trust, maybe it is LJ).

I am not a huge fan of Yahoo! 360, but it is decent and has serviced its purpose. It really needs a lot of social network filtering work (see granular social networking for a hint at the idea). Everybody I know has three or more lives and distinct and diverse social groups that they would like to keep separated for one reason or another (the poker night with the guys and your knitting group may not, well see eye to eye or you may not want them to). Providing a means to use one blog-space to write for more than one social group is a dire need. I know a few people who have more than one LJ persona they maintain.

We each have diverse lives, why are our tools not as malleable and diverse. We and our tools will get there. We have to.

By-the-way, I loved Andre's line, "The best weblogs are the ones in everyone's 'drafts' folder. So much of what I used to write and like to write about won't work today." I am hoping to get some of those things out, as I have time and/or I do not need to have a filter on some of those things any longer.

For a Brand New Day

Today will be filled with mixed emotions. It is my last day working in a building I have been in since November 1999. I have been a program manager (translation: over see many projects) who is also charged with keeping his hands dirty (less dirty than I wished) and providing solutions) for the same group since December 2001. I have been working for the same company since October or November of 2001. All of these are records for me. I am somewhat amazed I have made it this long (I know others are too) as I have short attention span and like to iterate quickly and build, test, and tinker toward perfection then move on. That is not the environment where I have been. It took more than 3 years to do what I believed would take 6 months.

I will deeply miss working with the great people that have been around me. I will miss working for INDUS Corporation as they have been a wonderful company to work for, even long before I worked for them. When I was working on a previous project they staffed and lead one of the GIS portion of the project. They would always ask what I needed to make the project run better and meet our goals and deadlines. If I needed a Java developer they would make one available the following day and the developer was usually stellar. I had never seen this before, particularly not in government contracting. They believe deeply in their employees and the success of their client%#039;s projects.

But, it is time to move on and focus my full work attention on the things that have been keeping me up at night and inside on sunny weekends. My passion for building and helping others design and build tools for people to use and reuse information more easily. This information in social contexts in the digital and physical environments needs more attention. The Model of Attraction and InfoClouds (Personal InfoCloud and Local InfoCloud), which include folksonomy, are my focus. Today findability of information and media is getting rather good, but refindability sucks. It is long past time to fix this.

Upcoming has gone to Yahoo!

Yahoo gets Upcoming.org. I think this is a great move on Yahoo's part as the tool Upcoming has been building is one of the best event calendar tools on the web. Hopefully it will help replace the event components in Yahoo! calendar and help Yahoo open up their calendar to read in iCal, vCal, RSS, etc. Oh, and spit out the same to use in what ever other tool somebody needs that information.

Congrats to the Upcoming guys for joining a great team.

Subject of a Life Scrape

The past few months have been quite interesting to watch as I can see people doing a "life scrape" on me. A what? Yes, life scrape. This is somebody searching your digital being online. Let us say you meet a wonderful person at a happy hour and you start seeing a lot of traffic coming into your blog or other web property from a wide variety of inbound links in your referrer logs. You check your web access logs and see that many of the broad inbound links were the result of one IP address. This is a life scrape. Just like search engines will scrape a web page for its content a person's digital life can be scraped to get an understanding of who they are, for what ever the reason.

I am coming up on 10 years of having a personal website, blogging for 5, and have been commenting around the internet for more than 13 years. There is a fair amount of digital life to scrape. People could be doing this for due diligence (they are going to use me for work, hire me, write about me, or stalk me (white-hat stalking or black-hat stalking)), but I am never sure. The past couple of months I have been getting this confirmed by the people doing the life scrapes. I think the people doing the life scrape are a little more freaked out that I figured it was them (I sometimes know what search engine they have used because of the order the inbound links come in and the source of the inbound links). The web is not as anonymous as many think and with a little context (I met person X at a happy hour and they want me to help review a project for them) I have a decent idea of the probable suspects.

All of this is a part of having a digital life. It would be nice to be able to see all the inbound links for any information we as people have out there. We can examine the inbound traffic for our own websites, our RSS feeds, what others are saying, but we can't see who is hitting the external information. It is sort of the digital equivalent of having your ears ringing (somebody is talking about you says the old wives tales).

Web 2.0 Mash-ups and the Model of Attraction

I posted a write-up on Mash-ups and the Model of Attraction, which explains the Housing Maps through the Model of Attraction lens.

Read and comment over at Personal InfoCloud.