vanderwal.net

Let Me Count the 24 Ways

It is that wonderful time of the year for 24 ways, the wonderful 24 gifts from one web developer to the rest of us. I deeply enjoyed them last year and am looking forward to the remainder of the gems.

Stikkit Is a Nice Example of a Personal InfoCloud Tool

I have been using the newly launched Stikkit for the last day and rather enjoying it. Stikkit, is a web-based postit with super powers of a notepad with bookmark, calendar, lite address book for people, tagging, to do, and reminders to SMS (in the U.S.) and/or e-mail.

Stikkit is the product of values of n start-up that is the founded by Rael Dornfest, formerly of O'Reilly.

This summer I was in Portland and got a preview of Stikkit and was really impressed. It was a slightly different application at that point, but it had the great bones to be a really nice application for one's own Personal InfoCloud. Much of the really good intuitive scripting that turns dates in text into calendar entries, text to do lists into ones that can be checked-off, and other text to real functionality is in the current version and just sings.

When I used the Stikkit bookmarklet it captured pertinent information from a page that I wanted to track, which had date related information that is essential to something I have interest in, it made a calendar entry. The focus of the Personal InfoCloud is to have applications and devices that let people hold on to information that they have interest in and move it across devices, as well as add their own context. Stikkit, really is a wonderful step in making a rather friction free approach to the Personal InfoCloud. It puts the focus on the person and their wants and needs for the use of the information in a page. Stikkit can free the information from the confines of the web page and alert the person to important dates. Stikkit also allows the person to share what they find easily.

I think the key to Stikkit is the term "easily", which is the underpinning of the whole application. The only thing I would love to see is Microformats added so that the information in Stikkit could be dropped into my own address book or calendar and synced (if the gods of syncing shine favorably on me that day). Looking at the markup in Stikkit, it seems to be semantically well structured to easily add microformats in the near future.

This has been cross-posted at Stikkit at personalinfocloud.com where there is commenting turned on.

Yahoo! Bookmarking and Broken Roadmap

[Update: [This response came from Nathan Arnold an engineer on the Bookmarks/Social Search team

It would seem that either we've under-communicated the roadmap ideas, and you've gotten the wrong impression of what's going on.

No MyWeb user is being forced to use Bookmarks or Del.icio.us just yet. Del.icio.us continues to stand on its own, and MyWeb and Bookmarks continue to share your data. If you save something in Bookmarks, it will be private in MyWeb. If you save something in MyWeb, it will show up in Bookmarks and you can edit it their (bookmarks being private, only you can access it).

The eventual roadmap is to migrate users off MyWeb only when the good social elements of MyWeb have been integrated into the bookmarks product. Until that time, users can continue to use MyWeb as they see fit. When we do shut the switch off to MyWeb, the same features will be available on Bookmarks.

At that time, they will ALSO have the option of migrating content to del.icio.us.

Hope that clears it up...]

I have received a lot of response to one item from yesterday's post, Yahoo! Bookmarks Beta (or Alpha), which looked at the new bookmarking replacement from Yahoo!. The response has been rather harsh and critical of one move, that is pulling the MyWeb 2 content into the Bookmarks Beta. Most IMs and e-mail are from people who are really livid that their social bookmarking content is pulled into a closed system. Had Yahoo been smart and clearly stated they were doing this on the Bookmark Beta page it would not have helped it seems as they took people's information from one context and are breaking that context. Not grasping this essential component has be questioning if Yahoo really has thought this through. Yesterday I focussed on the design and development problems, today I am focussing on the product issues.

Bookmarking Beta

Yahoo! drastically needed to update their Bookmarking tool. It is a tool that is widely used and was really clumsy in today's web works. The ease of use of the new tool and adopting MyWeb 2's saved pages and adding tagging to folders was essential. Bookmarks is a closed system as it always has been, but some elements of sociality are integrated that are seemingly familiar and comfortable for regular people.

Bookmarking Beta has a good overview video highlighting some of the new functionality and possibly helpful help pages (ironically the link for help is broken in Safari and the in Firefox you can get to the help page, but the content is not viewable). The marking and explanation around the new Bookmarking tool is good and is needed.

Breaking Social Bookmarking

Yahoo! moving the the small base of people using MyWeb 2 into Bookmarking Beta was flat out foolish. I thought so yesterday, but there were so many other things that needed addressing I lumped it in with the rest. The livid responses I received about this one made me realize it really needs more focus. Yahoo! never explained or marketed MyWeb 2 well, if at all. It is a rather good tool that did some things really well. One of the things that was quite good was its ability to share and recommend items from your friends and contacts. This was a component that oddly was well ahead of del.icio.us and was in the product before Yahoo! acquired del.icio.us. The potential for great social interactions, recommendations, and interactions was central for most of the people that used MyWeb 2 regularly. For others it was a more friendly interface to a social bookmarking tool than del.icio.us (I will get to this in more depth in a moment).

Moving MyWeb 2 content, which is content with intent to be social into a tool that is not social is really backwards thinking. The strong reactions by people who use the tool prove this out. Connecting those dots to begin with deeply has be questioning if Yahoo! gets what they are doing. It is an old web mistake, a really poor old web mistake.

Shrinking 3 to 2

The stated roadmap for MyWeb 2, Bookmarks, and del.icious has Yahoo! moving three main products into two. Two are similar and one is different. Bookmarks is different as it is not traditionally a social tool (not saying it could not or should not be, if done well). MyWeb 2 and del.icio.us are similar tools in that they are both social bookmarking tools. While they are similar the audiences for both are vastly different and the I am really not sure they will or even should mix.

Yahoo! Innovation and Focus on Regular People

Yahoo! in recent years has bought some incredibly innovative companies. There was a whole lot of questions about integrating products that were innovative into the standard Yahoo! offerings. The first of these companies was Flickr, which was a product that was (and is back to being) incredibly innovative. Flickr was vastly different than Yahoo! Photos and many questioned how Yahoo! would integrate them. What Yahoo! did with Flickr is take some of their innovations and integrate them into their mainstream Photo product. What Yahoo! did that was brilliant was leave Flickr as a its own product and let them innovate and test the waters. The Flickr team has grown and they are back to doing insanely brilliant things. Integrating a Flickr into Photos would not have been good for either product. Photos is aimed at regular people who love the product and it serves them well. Flickr is a different beast as it is very social and it is very emergent and it has a fan base that gets that. Flickr has passionate users that love the new features, functionality, and sociality. It has an interface that meets those passionate fans.

Yahoo! has an incredibly large user base (around 70 million people). Its focus is on regular people and serving their needs really well. It is currently going through upgrades to its interfaces for many products, see the Yahoo! homepage for a sample of the great interfaces that are aimed and working really well for regular people and are seemingly being brought to other products, like Bookmarks. These regular people are not the alpha geeks and followers of the innovative products, they want products that work as they expect and they are comfortable with allowing them to do what they want and need. Yahoo! gets this really well and are marrying the innovation and improved design that will work across browsers for these regular people. Yahoo takes time and care ensuring that the products are as smooth, bug-free, and usable as any product or company out there (possibly better than most). They build real products that real people can use.

Innovation and del.icio.us

The big problem I see, which is far worse than the big mistake of moving MyWeb 2 into Bookmarking Beta, is taking an innovative product like del.icio.us and pushing it mainstream. Currently, del.icio.us has about 1 million users. These users are not the normal Yahoo! regular people users, they are ones that will use and enjoy innovative products. The del.icio.us interface is one that many of the regular people understand or like (I have done a decent amount of user testing around this) as it seems very "geeky" and I have heard comments along the lines of "I never liked DOS". This is fine as many of those that use and passionately love del.icio.us enjoy the interface. The interaction design, like the compound tag terms are really foreign to regular people, who more easily understood the comma separated tags with spaces between real words (as that is how most regular people write a string of terms). It has a completely different base of people using it than regular people.

Yahoo! really needs del.icio.us to keep innovating. Joshua Schacter and his team are doing incredible things and they need to keep trying new things and pushing the envelope. Yahoo! really needs a del.icio.us, just like it needs Flickr to remain a distinct product. I have constantly wondered why del.icio.us never took on Yahoo! branding like Flickr or Upcoming, but of late I had thought it was letting del.icio.us innovate and be free, which makes a lot of sense.

Poisoning the Water

What the Yahoo! roadmap seems to be doing is poisoning the water. Bringing del.icio.us into the mainstream will piss off many of those people who are passionate about del.icio.us and its innovation. There were fears of this with Flickr, but Yahoo! proved that leaving Flickr alone was valuable to the company as a whole. Either Yahoo! does not care about the innovation or the passionate users that help provide feedback on social bookmarking to Yahoo! or they don't get what they have. There are two very different sets of people using Yahoo! products and those using del.icio.us. Mixing the two will more likely alienate the passionate del.icio.us users or not be a product that will work well with regular people. Like Flickr and Photos they are two separate groups of people. Yahoo! needs both groups of people to maintain is regular people using Yahoo! and to keep the innovation going.

What Roadmap?

It really makes no sense to poison del.icio.us by pushing it mainstream. So what roadmap? It seems like Yahoo! should have a self supporting tool with del.icio.us with a revenue neutral product (at least revenue neutral) that is ad supported. It needs that quick moving testing and innovation platform (it also needs them for many other products, like calendaring, address book, file storage, etc.) to keep the pipeline filled with good well tested ideas that work with people who are understanding of emergent systems. These good ideas can then flow into testing for the tools for regular people and see if they work there. Yahoo! needs its social bookmarking advocates that love del.icio.us, they can not afford to lose their eyes, interest, or input.

So where does the social bookmarking tool or features for regular people go? Yahoo! needs its new and improved Bookmarking tool and it needs del.icio.us. Changing del.icio.us to go mainstream would be a monumental screw-up. Bringing more sociality into the regular Bookmarking tool, would be a better option. Yahoo! already screwed up by putting content from a their social bookmarking took into a non-social bookmarking tool. The failures of MyWeb 2 were largely no marketing and no iteration to fix the many rough bits.

New ideas explaining and time. Innovation takes time to become integrated into use by regular people. Innovation and understanding of new constructs and concepts get adopted through reading the manual (FAQ or Help), watching a demonstration, reading about it in their normal media streams, watching friends and co-workers, and recommendations of friends. Yahoo! is beginning to take these steps with Bookmarking Beta, they never did this well for MyWeb 2. Bringing the new tools of sociality into the regular Bookmarking tool with highlighting the need for it (triggering the lightbulb moment) and various means of educating would make sense. The social networking tools should become part of the mainstream. Tying these interactions and relating them to known social constructs in peoples lives for sharing information with some groups and not all is something many regular people get. It takes explaining it in terms that regular people understand. Yahoo! does this explaining very well in many other places, why is it so difficult to grasp for social networking?

One avenue for introducing social bookmarking into the mainstream is sharing bookmarks with Yahoo! Groups that they already belong to. Many people have their bridge club in Groups or their kid's soccer (football) team. They have groups of people that they are comfortable sharing links and other information with already. Limiting the new Bookmarks tool to e-mail and SMS is fine, but it seems like there is a ready audience waiting for a well explained tool that would solve technology problems they already have, which is sharing links and bookmarks with people they already know and trust. Yahoo! really needs to use what they do well in various contexts and various audiences that use it.

Yahoo! Bookmarks Beta (or Alpha)

Yahoo! has released it fourth or fifth public bookmarking site, Yahoo! Bookmarks Beta to go along with Yahoo! Bookmarks, del.icio.us, and two versions of Yahoo! MyWeb. This new version seems aimed at being a long needed replacement for the relatively ancient Yahoo! Bookmarks. But, as the post on Better Bookmarks, Better Toolbar this new Bookmarks will do away with Yahoo! MyWeb, as MyWeb will be bundled into del.icio.us. This for me seems really odd as MyWeb2 was much better with the social network than del.icio.us has been. I am going to focus on the new Bookmarking site, because there are some things I like, but there are things that are quite broken and should have been caught with a decent quality assurance test or a decent interaction design heuristic test (some of the things that are broken have been broken in MyWeb 2 for months and it seems to have been imported here). I am normally a big fan of what Yahoo! does, but this release is horribly bumpy and would to be better suited with an Alpha moniker.

Y! Bookmarks Beta Good Things

Yahoo! Bookmarks has been needing an overhaul for years. It is great to see that the six or seven year old product is finally getting attention. Keeping the folder metaphor is good for those that have lived in that realm is a good thing and including tagging as well is a great step forward for this product (oddly, an odd interface for adding tags is used, but that is for later and a rather minor thing compared to the bigger bumps). Having the video for an introduction is a great step forward and would have been a great asset for MyWeb 2 (not so sure it would help adoption with del.icio.us as its interface seems to be a stopping point for regular people using the web) as it would illustrate the lightbulb moment for people to understand why MyWeb 2 is important and useful.

The basic interaction design improvements are very good, with the drag and drop (there are usability/accessibility limitations with drag-and-drop and it would seem like the click-and-stick would have been much better, but that is another long post). The three view options for the bookmarks is helpful too as it provides a nice visual interface with helpful information or ones that are more scannable for people. The layout of the full view is a really nice improvement over the existing MyWeb 2 interface. Another great step forward is the URLs are readable links in the status bar not the hash or unfriendly to human links that were in MyWeb 2.

The URLS overall are well designed in Bookmarks Beta. They can be guessed and edited easily. This is a wonderful change from MyWeb 2.

Bookmark Homepage Oddities

As mentioned above there are some (many) places that need help or some attention to detail in the new Bookmarks. I am using screen captures to help illustrate the points and the images are on Flickr and notations are there. Some of this seems snarky at times, but I am rather shocked that so many details and blatant errors made it public. I am a huge Yahoo fan, for a long list of reasons, but this does get me to question the attention to detail and care that goes into design and development. This was likely hundreds of hours of work by a team and a lot of testing. Just really surprised.

When I first came to the new Bookmarks Home page I was surprised to see all of the content. My expectation was it was going to be my old bookmarks that were included in My Yahoo! pages, which I update and are extensions of bookmarks from 1999. There was no clue on the page that the content had come from MyWeb 2, it took some digging and the "imported delicious" in my tags was the clue. There is no explanation how the bookmarks would be integrated into My Yahoo (I don't want my 2,400 some MyWeb bookmarks in My Yahoo).

The interface on Bookmarks Beta, while nice is difficult to find the sorts and folder/tag view modification as the typeface is very small. The "Sort by:" does not state was the default sort is. The sort is a toggle between date and title (presumably title by alphabetical sort, but my assumptions seem to be off on many things on the site).

The tools bar with view selection, add, edit, move, send, and delete was a little confusing. Some of the tools relate to making a check box selection in the bookmarked items, but that is not clear. While, other tools are not related (view selector and add). I easily understood view, add, edit, and delete were. Move has an icon that indicates moving out of a folder, but I was not clear where a "move" would put the selected items. Was it going to a folder, into My Yahoo sidebar, into del.icio.us, etc. Where was it moving things to? Send had similar problems as one could send by e-mail (should it state e-mail instead?) Why not use the really helpful convention in Yahoo! Local, which is really clear as to where things can be sent? Lastly, I found out that deleting something from Bookmarks removes the item from MyWeb 2 and that should not happen, unless it is made clear in the page that your bookmarks are being pulled from that repository, which Bookmark Beta fails to do.

Edit Bookmarks Broken

The Edit Form page was where I began to think that the Bookmark Beta was more an Alpha. I had first thought it was my using Firefox 2 as a browser, but the same if not worse problems also exist in my Safari browser. The edit bookmark screen is missing labels for the form fields, but it is also missing the existing content. It seems that this could be caused by relying on JavaScripting rather than a server generated page, as this page does not degrade well at all. Additionally the tag fields are empty, where the tag I want to edit should be. If the tag had been in the text box field I would have had a far more painful time separating the multi-term tag into its intended single term tags. Yahoo MyWeb 2 did this really well with a convention called commas. The social bookmarking site, Raw Sugar also uses this common convention and has wonderful affordance for assisting people with their comma separate string of tags. Having text box fields limits the ability for scaling, even if the interface populates the screen with a new text box when the five offered are filled it is still a really clumsy interaction it seems (I know Yahoo! test the living daylights out of their interfaces, which is a great thing, and I would love to know how this interface ended up in the public). Oddly, the one thing missing from this screen is the ability to add this bookmark into a folder. The new Bookmark tool is keeping the folders or is it not? Should not all of the possible interactions be available from the edit view?

Additionally, in a second view of the bookmark edit screen you will see the selected entry is not next to the bookmark edit screen. This likely means that the item being edited, if selected from the lower portion of the page, will not be anywhere near the editing box. There really must be closer. There is a lot of JavaScript being used on the page already, why not hide the items not selected for editing to provide a better proximity for people editing?

Bookmark Search Missing Items or Poor Sort

I tried "Search bookmarks" to get "tech" items. This search is supposed to query tags, titles, descriptions, etc. The resulting set was missing the first item from my default view, which is tagged "tech" is not in this set returned. This set is set for a sort order by date, which should put the item at the top of the returned set. This was something I really wanted to try in search as a similar returned set has been the result in MyWeb 2 and del.icio.us for at least a couple months. The algorithm is horribly off or the the sort is off. The good thing in the Bookmark Beta is it lets you know the sort order (the state in the default result is called out correctly),and lets you select a different sort order. Unfortunately, the search is broken as it is elsewhere. When I ran the search on tags (in the tag view portion of the page) the proper result set was returned with the most recently added item with a "tech" tag right at the top of the date order sort.

The labeling of the page and the type of search is missing from the page. The heading for the results states "Search Results 1-10 or 572", but it does not say what type of search I just ran. A proper heading should be should be "Search Your Bookmarks Results 1-10 of 572".

Add Bookmark Screen

This page has few oddities. The thing that stands out on this add bookmark page is the "My Tags" area. In the folder view of that content object you can drag-and-drop an item into a folder. The convention has been set that there is a drag-and-drop connection between that content object and my bookmarks. But in the tag view you can not drag one of the 20 tags into an empty (or filled) tag text field. The convention that was set, does not extend.

More troubling is the "My Tags" content object has find functionality stating "Type Tag here" in the text field next to the find button. When I have the add screen open I am not expecting that to take me to a new screen. Since the add tag interface does not have type ahead from by tag set, I would think had been hopeful that I could drop in a tag and have other related tags I have used on bookmarks would surface. What does get returned is a tag search result page and my add bookmark screen is blown away. I realize that the convention for what happens with tag search/find is already set, but since the convention for drag-and-drop is broken from folders, other things could be emergent as well.

All My Tags

This page is held back by poor labeling with the "All Tags" label, but it is actually "All My Tags" or some similar convention, as they are not all the tags from all of the users. The tags are semantically well structured in the XHTML as they are an unordered list, which is easy to parse mechanically or for accessibility reasons. The layout of the tags would benefit from having the list be full justified, which would provide a little more space around the tags leading to easier scanning of the page full of tags.

It is odd that the page has a handful of weighted tags, the flat list of tags alphabetically is easier to scan than a weighted tag cloud but these five tags that are most often used seems to be rather odd. I am quite happy not to see a full tag cloud.

Recommended Bookmarks

The Recommended bookmarks tab is the old unuseful default page from MyWeb 2, also known as the Interesting Today page. Ironically, there has never been anything interesting on this MyWeb 2 page. Yahoo Bookmarks has a really good clue as to what I find interesting (or any other person using the tool) or pay attention to, it is our bookmarks. We make an explicit statement each time we bookmark something as to what we have an interest in. This can easily be paired to find people who have bookmarked the same items (this identifies people who may be good sources for new bookmarks to recommend) and what vocabulary they have used to call that bookmark something (if they use the same terms to describe the bookmark it can be easily and most often correctly deduced that we do really have similar interests) and we have a few similar matches like this that person, their terms, and bookmarks can be used to build a list of things I would be interested in. If you take that list and parse it against things I have already bookmarked you will have a killer list of things to recommend me that I will care about. This can be server intensive, but the matching and pairing does not need to be done on the production server for the bookmarks, it can be chugging away in the background and serving up recommendations. This flows directly out of the presentation I have given to Yahoo! Tech Dev and have had many long discussions about at Yahoo! Since this is part of a public presentation I give all of competitors to Yahoo! have the information and most are putting it to use in various ways.

Wrap-up

Some of this seems harsh, but it is a public release by Yahoo! with a Beta moniker thrown on to it. But, much of this information Yahoo! already has as they have asked for the feedback before and received it. Things just don't get fixed. Some of these things are minor, but others are not details, they are big glaring errors. Yahoo has some of the best brains, designers, and developers on the planet and they should be producing products, even with Beta moniker that are not this rough. This is much closer to a Google product that is launched and is really rough around the edges and will likely not get fixed. At least I know with Yahoo things normally get ironed out, or at least they did.

None-the-less this has promise and it should be more accessible to regular people than MyWeb 2, but it seems really silly to throw out MyWeb 2 as it does many things better than del.icio.us, but del.icio.us does many things insanely well. Seeing the two products mixed will be a really tough challenge as it could easily break the fan base in del.icio.us or make a social bookmarking site like MyWeb 2 less approachable by putting a more geek-centric del.icio.us interface on it.

[I have added a follow-up to this focusing on the Yahoo! Roadmap for Social Bookmarking.]

Rebranding and Crossbranding of .net Magazine

From an e-mail chat last week I found out that .net magazine (from the UK) is now on the shelves in the US as "Web Builder". Now that I have this knowledge I found the magazine on my local bookstore shelves with ease. Oddly, when I open the cover it is all ".net".

Rebranding and Crossbranding

In the chat last week I was told the ".net" name had a conflict with a Microsoft product and the magazine is not about the Microsoft product in the slightest, but had a good following before the MS product caught on. Not so surprisingly the ".net" magazine does not have the same confusion in the UK or Europe.

So, the magazine had a choice to not get noticed or rebrand the US version to "Web Builder" and put up with the crossbranding. This is not optimal, as it adds another layer of confusion for those of us that travel and are used to the normal name of the product and look only for that name. Optimally one magazine name would be used for the English language web design and development magazine. If this every happens it will mean breaking a well loved magazine name for the many loving fans of it in the UK and Europe

What is Special About ".net" or "Web Builder"?

Why do I care about this magazine? It is one of the few print magazines about web design and web development. Not only is it one of the few, but it flat out rocks! It takes current Web Standards best practices and makes them easy to grasp. It is explaining all of the solid web development practices and how to not only do them right, but understand if you should be doing them.

I know, you are saying, "but all of this stuff is already on the web!" Yes, this stuff is on the web, but not every web developer lives their life on the web, but most importantly, many of the bosses and managers that will approve this stuff do not read stuff on the web, they still believe in print. Saying the managers need to grow-up and change is short-sighted. One of the best progressive thinkers on technology, Doc Searls is on the web, but he also has a widely read regular column in Linux Journal. But, for me the collection of content in ".net" is some of the best stuff out there. I read it on planes and while I am waiting for a meeting or appointment.

I know the other thing many of you are saying, "but it is only content from UK writers!" Yes, so? The world is really flat and where somebody lives really makes little difference as we are all only a mouse click away from each other. We all have the same design and development problems as we are living with the same browsers and similar people using what we design and build. But, it is also amazing that a country that is a percentage the size of the US has many more killer web designers and developers than the US. There is some killer stuff going on in the UK on the web design and development front. There is great thought, consideration, and research that goes into design and development in the UK and Europe, in the US it is lets try it and see if it works or breaks (this is good too and has its place). It is out of the great thought and consideration that the teaching and guiding can flow. It also leads to killer products. Looking at the Yahoo Europe implementations of microformats rather far and wide in their products is telling, when it has happened far slower in the Yahoo US main products.

Now I am just hoping that ".net" will expand their writing to include a broader English speaking base. There is some killer talent in the US, but as my recent trip to Australia showed there is also killer talent there too. Strong writing skills in English and great talent would make for a great global magazine. It could also make it easier to find on my local bookstore shelves (hopefully for a bit cheaper too).

IA for Web Developers Presentation

My recent presentation at Web Directions South on Informaiton Architecture for Web Developers is now here live online. I am using SlideShare from Uzanto, which is Rashmi Sinha and Jonathan Boutelle in the Mountain View, California and others in India.

kGTD is Getting Things Real

I/we got a love letter or what I did this summer letter from Ethan at Kinkless, you know the maker of the killer kGTD (for Getting Things Done fans on Mac) extension for OmniOutliner.

What I really enjoyed was the apology and lighthearted story. Yes, I am quite looking forward to the next iteration or two from kGTD. But, Ethan connected with his community to keep them close and let them know he still cares about them and even apologized for his absence and lack of communication. This was rare and well done. He just won the hearts of his fans (how have not had to pay for his great contribution to our digital lives).

One things to note (if you are not familiar with kGTD as you are not interested in Getting Things Done (I am not being snarky, just you are not part of the kult) or are on a platform other than Mac) is kGTD caused the software it extends to get redesigned/reengineered to better support the tool. The kGTD fans caused a spike in purchases of OmniOutliner that they embraced many of the fan requests for product improvement. In turn the OmniOutliner had performance increases and functionality improvements that made their over all product much better than it already was. It shows what a great extension or external product layered on top of another product that is open for modifying can do for the whole ecosystem. OmniOutliner had a avid fan base, but it grew even larger and more avid with this kGTD extension. All of the Omni products are great and have deep followings.

The human, "we are just like you", approach to connect with those that use and have interest in the product helps keep it real and friendly. We connect more closely with the developer and the person. It builds a better bond. I have been deeply impressed and interest rekindled.

Quick and Intense Usability Interations

Last evening I was chatting with Nate Bolt who mentioned he had done some usability studies with a large client who brought their developers with them to watch the studies live. He mentioned that the developers would go back every evening an code the site/tools they were testing and then test the new site the next day. Others that were chatting thought this was nuts, which a year or two ago I would have thought the same.

A couple years ago I started talking to people doing development and usability sprints that start-ups, open source projects, and small development teams had been trying.

Usabilty Test Built into Sprints and Hack Days

In the past year I have talked with at least three teams working on projects that are doing one-day to four-day sprints or hack days to gather information from usability tests regarding how people use or are unable to use their products as well as collect wish-lists of desired product improvements. In the multi-day sessions some of the identified front-end tweaks and quick development tasks are knocked out, tested with people who use the product, and iterated a few times. The instant feedback on tweaks is very helpful and allows for rapid product development.

Quick Fixes and Long Term Tasks

The time between the intense sessions are used to build the deeper and more wide spread changes. These release cycles are now quicker and more on target. One project also has done usability sessions in addition to the intense sessions to catch some of the more subtle issues (with people new to the sites/tools as well as those with long term use).

Listening and Fixing Before Their Eyes

I definitely see the strong advantages of the intense sessions mixed with the usual longer term development. Finally it seems a broad section of the development world is finally learning that the best way to build out stuff is to sit with the people that use it, see their pain and frustration. But, even better is fixing that pain overnight. These intense iterations build positive feedback for the developers and designers on the projects, the business owners seeing quick improvements, and the people who want and need to use the products. The people using the tools will most likely go away and become evangelists for the products as the developers and designers not only listened to their needs, but fixed it so it worked better for them right before their eyes.

What It Takes

This approach not only takes solid developers and designers, but smart project managers that can assess (more accurately triage) the needed fixes, prioritize the short term and long term solutions, assign and manage these quick solutions. Smart and passionate people is the key to these solutions as well as nimble teams.

Small Projects Get It, Will Enterprise?

I am wondering if the quick intense iterations will be where we are going. I definitely see it for the small and nimble. But, can enterprise iterate this quickly? Or will the hands that need to bless the iterations have to stay involved with meeting cycles that will slow down the progress?

I have been impressed with the discussions around Yahoo! Hack Days and Yahoo is a large enterprise with many meetings, but they "get it" (or are in the process of internalizing "getting it"). I think Yahoo is showing enterprise can get there. But getting there will take faith that the enterprise has hired well and have the right people working for (and with) them and the right managers in place that trust their developers and designers, but most importantly trust their customers and people that use, as well as want to use, what they produce.

Are We There Yet? - The Need to Easily Shift Medium

People & Medium Preferences

Talking to people about the peeves about the flood of information they deal with in their lives there is a trend that seems completely unaddressed. This is the understanding that people have preferences for voice, text, and/or media. If you leave a text person an voicemail they do not process it well. IMing a voice person will frustrate them.

Medium Is the Attractor

I am ever more sure Marshall McLuhan is as valid as ever with his maxim, "The Medium is the Message". But, more importantly the medium is the attractor (or detractor). The voice people love other voice people and tend to ignore text people and their text attempts to interact with them and visa versa. Text people tend not to get into podcasts. When using news sites text people get frustrated with no text version of a video and media people like video over text.

Closing the Gap?

What needs to be done to fix this? I have not seen easy voice to text and text to voice solutions pop-up that will solve the message leaving problems to match information consumption preferences. There are tools out there, but they are not filling into the mainstream and not easily integrated into the tools people regularly use.

The solution for content creators is to provide more than one medium. I keep hearing complaints from friends and others in airports (my favorite place to interact with regular people) about CNN only having text or video versions of their stories and not both side-by-side. It seems like CNN is making a lot of changes lately, so hopefully this will get resolved (as well as their videos not playing on Mac easily, or PCs for that matter if the airport population of regular people is any indicator).

Technosocial Architect

Those of you that know me well know I am not a fan of being labeled, yes it is rather ironic. A large part of this is a breadth of focus in the lens, from which I view the world. I am deeply interested in how people interact, how people use technology, and the role of information in this equation. My main interest is information and information use, when to people want it and need it, how people acquire it. I am utter fascinated by how technology plays in this mix and how important design is. I look at technology as any mediated form of communication, other than face-to-face communication. The quest began in the technology "quot;paper age" looking at layout and design of text and images on the printed page and the actual and latent messages that were portrayed in this medium. I also dove into television and video as well as computer aided visualizations of data (Tufte was required reading in quantitative methods class (stats) in the early '90s in grad school).

Well, this life long interest only continued when I started digging into the web and online services in the early 90s. But, as my interest turned professional from hobby and grad student my training in quantitative and qualitative (ethnographic) research were used not for public policy, but for understanding what people wanted to do with technology or wished it would work, but more importantly how people wanted to use information in their life.

Basis for Digital Design and Development

As I have waded through web development and design (and its various labels). Most everything I have done is still based on the undergrad training in communication theory and organizational communication. Understanding semantics, rhetoric, layout, design, cogsci, media studies, cultural anthropology, etc. all pay a very important part in how I approach everything. It is a multi-disciplinary approach. In the mid-80s I had figured everybody would be using computers and very adept by the time I finished undergrad, that I thought it was a waste to study computer science as it was going to be like typing and it programming was going to be just like typing, in that everybody was going to be doing (um, a wee bit off on that, but what did I know I was just 18).

People Using Information in Their Life

The one thing that was of deep interest then as it is now, is how people use information in their life and want and need to use information in their life. To many people technology gets in the way of their desired ease of use of information. Those of us who design and build in the digital space spend much of our time looking at how to make our sites and applications easier for people to use.

Do you see the gap?

The gap is huge!

We (as designers and developers) focus on making our technology easy to use and providing a good experience in the domain we control.

People want to use the information when they need it, which is quite often outside the domains we as designers and developers control.

Designing for Information Use and Reuse

Part of what I have been doing in the past few years is looking at the interaction between people and information. With technology we have focussed on findability. Great and good. But, we are failing users on what they do with that information and what they want to do with that information. One question I continually ask people (particularly ones I do not know) is how are you going to use that information. When they are reading or scanning information (paper or digital it does not matter) I ask what is important to them in what is before them. Most often they point to a few things on the page that have different uses (an article referenced in the text, an advertisement for a sale, a quote they really like, etc.). But, the thing that nearly everything that they find important is it has a use beyond what they are reading. They want to read the article that is referenced, they want the date and location for the sale (online address or physical address and date and times), they want to put the quote in a presentation or paper they are writing.

End-to-end is Not the Solution

Many companies try to focus on the end-to-end solution. Think Microsoft or Google and their aim to solve the finding, retaining, using, and reusing of that information all within their products. Currently, the companies are working toward the web as the common interface, but regular people do not live their life on the web, they live it in the physical world. They may have a need for an end-to-end solution, but those have yet to become fully usable. People want to use the tools and technologies that work best for them in various contexts. As designers and developers we can not control that use, but we can make our information more usable and reusable. We have to think of the information as the focal point. We have to think of people actually connecting with other people (that is individuals not crowds) and start to value that person to person interaction and sharing on a massive scale.

Our information and its wrappers must be agnostic, but structured and prepared in a manner that is usable in the forms and applications that people actually use. The information (content to some) is the queen and the people are the king and the marriage of the two of them will continue the reign of informed people. This puts technology and the medium as the serf and workers in that kingdom. Technology and the medium is only the platform for information use and reuse of the information that is in people's lives. That platform, like the foundation of a house or any building must not be noticed and must serve its purpose. It must be simple to get the information and reuse it.

Technology and Design are Secondary

Those of us that live and breathe design and development have to realize what we build is only secondary to what people want. It is the information that is important to regular people. We are only building the system and medium. We are the car and the road that take people to Yosemite where they take pictures, build memories, bond with their travel companions, etc. What is created from this trip to Yosemite will last much longer than the car or road they used to get them to the destination. We only build the conduit. We have to understand that relationship. What we build is transient and will be gone, but what people find and discover in the information they find in what we build must last and live beyond what we control and can build or design. We must focus on what people find and want to use and reuse while they are using what we are designing and building for them.

Information as Building Blocks

All of what is being described is people finding and using information that an other person created and use it in their life. This is communication. It is a social activity. This focus is on building social interactions where information is gathered and used in other contexts. Information use and reuse is part of the human social interaction. This social component with two people or more interacting to communicate must be the focus. We must focus on how that interaction shapes other human interactions or reuses of that information garnered in the communication with an other and ease that interaction. If you are still reading (hello) you probably have something to do with design or development of technology that mediates this communication. We are building social tools in which what is communicated will most likely have a desired use for the people interacting outside of what we have built or designed.

Technosocial Architects

People who understand the social interactions between people and the technologies they use to mediate the interactions need to understand the focus is on the social interactions between people and the relationship that technology plays. It is in a sense being a technosocial architect. I ran across the word technosocial in the writings of Mimi Ito, Howard Rheingold, and Bruce Sterling. It always resonates when I hear technosocial. Social beings communicate and inherent in the term communication is information.

Focus on People, Medium, and Use

Just above you see that I referenced three people (Mimi, Howard, and Bruce) as people who used a term that seems to express how I believe I look at the work I do. It is people, more importantly, it is individuals that I can point to that I trust and listen to and are my social interpreters of the world around me. These people are filters for understanding one facet of the world around me. People have many facets to their life and they have various people (sometimes a collective of people, as in a magazine or newspaper) who are their filters for that facet of their life. There are people we listen to for food recommendations, most likely are different from those that provide entertainment, technology, clothing, auto, child care, house maintenance, finance, etc. We have distinct people we learn to trust over time to provide or reinforce the information we have found or created out of use and reuse of what we have interacted with in our life.

Looking at many of the tools available today there is a focus on the crowd in most social tools on the web. Many regular people I talk to do not find value in that crowd. They want to be able to find individual voices easily that they can learn to trust. Just like I have three people I can point to people in social software environments look at the identity (screen name many times) as their touch point. I really like Ask MetaFilter as a social group "question and answer" tool. Why? Mostly because there are screen names that I have grown to know and trust from years of reading MetaFilter. The medium is an environment that exposes identity (identity is cloaked with a screen name and can be exposed if the person so decides in their profile). People are important to people. In digitally mediated social environments the identity is that point of reference that is a surrogate for name in physical space. In print the name of the writer is important as a means to find or avoid other pieces or works. We do the same in movies, television news, television shows, online videos, podcasts, blogs, etc. the list does not end.

Our social mediums need to keep this identity and surface the identity to build trust. People use identity as gatekeepers in a world of information overload. When I look at Yahoo! Answers and Yahoo! MyWeb (my absolute favorite social bookmarking tool) I get dumped into the ocean of identities that I do not recognize. People are looking for familiarity, particularly familiarity of people (or their surrogate identity). In MyWeb I have a community (unfortunately not one that is faceted) where I trust identities (through a series of past experience) as filters for information in the digital world around us, but I am not placed in this friendly environment, but put in an environment where I find almost nothing I value presented to me. This is the way Yahoo! Answers works as well, but it does not seem like there is the ability to track people who ask or answer questions that a person would find value in.

The tools we use (as well as design and build) must understand the value of person and identity as information filters. The use of information in our lives is one explicit expression of our interest in that subject, the person who created the information, or the source what housed that information. Use and reuse of information is something we need to be able to track to better serve people (this gets in to the area of digital rights management, which usually harms information use more than it enables it, but that is another long essay). The medium needs to understand people and their social interaction people have with the information and the people who create the information and the desired use. This use goes well beyond what we create and develop. Use requires us understanding we need to let go of control of the information so it may be used as people need.

Need for Technosocial Architects

Looking at the digital tools we have around us: websites, social computing services and tools (social networking sites, wikis, blogs, mobile interaction, etc.), portals, intranets, mobile information access, search, recommendation services, personals, shopping, commerce, etc. and each of these is a social communication tool that is based on technology. Each of these has uses for the information beyond the digital walls of their service. Each of these has people who are interacting with other people through digital technology mediation. This goes beyond information architecture, user experience design, interaction design, application development, engineering, etc. It has needs that are more holistic (man I have been trying to avoid that word) and broad as well as deep. It is a need for understanding what is central to human social interactions. It is a need for understanding the technical and digital impact our tools and services have in mediating the social interaction between people. It is a need for understanding how to tie all of this together to best serve people and their need for information that matters to them when they want it and need it.

Still Thowing Out the User

There is much buzz about getting rid of the term user these days. Don Norman talks about using the term person, PeterMe picks up on this, and others are not happy with the term "user generated content", like Jon Udell who would like to use "reader-created content", Robert Scoble who believes it is screwing the Long Tail, and Jeff Veen who talks about people writing the web. I have to agree, well I did more than agree.

Throwing Out the User

More than a year ago I got fed up with the user and wrote about saying Good Bye to the User. In years prior I have watched people having painful moments in usability testing. These people felt sorry that they could not easily use what we built and designed. They had empathy for us, but we just lumped them in the category "user". User is not a good word, it is a dirty four letter word. Far too many times designers and developers blame the "user". We tried to solve the user's problems. It was not the problem of the user, it is a real person's pain.

As designers and developers we know deep inside that technology is complex and difficult to use, but we often forget it. The term user has stood in the way. But using person or people, we can see the pain and feel the pain. Many of us consider ourselves users and we do not have these problems, but we are über users, who at one point had the same pain and struggles.

People are different, we have learned this early in life. We can take some characteristics and lump groups of people together, but there are so many important facets that that make us who we are it is difficult to lump people across facets. The only way to lump people separating ourselves as designers and developers out of the equation and putting the focus on regular people. If you are reading this, you are most likely not a regular person who has problems using technology as they wish or need to. It is real people with pain. It is real people who worry about privacy, identity issues, easy access to needed info for themselves and some easy access for some people they know but impossible access for most everybody else, etc. But, the problem with this is these real people do not know this is what they want or need until they do not have it an it becomes painfully aware to them.

Generating Content

I like approach of Jeff Veen and Jon Udell who focus on person-created content. In a hip world of popularity engines like Digg where the masses or crowd bubble up information we forget that most people listen and trust individual voices. We have done this with mass media for years. We trusted certain news anchors and certain reporters on television. We read and trusted certain journalist, columnists, reviewers, and opinion writers. This trust was not always to the wrapper of the communication, like a paper or the whole network news offerings. It comes down to people trusting people. Individuals trusting individuals.

Those of us who have been blogging for nearly a dog year or more understand it is about the individual. We are individual people creating content. We are individual voices. We may be part of a collective at times, but people trust us the person and over time may come to trust people we trust, whom our readers do not know and do not trust yet.

Bringing People Together with People

So what do we need in these social computing environments? We need to see the person. We need to have the ability to find the person similar to us. We want to find those whom are near in thought to us. This may not be the most prolific person on a subject or the most linked to, but their interests match our interests and or vocabularies are similar (often a very good sign of commonality). In the popularity engines we should be able to find those who have "liked" or "dug" things similar to that which we have the same feelings and/or interests.

Doing Without the User

The past year I have been asked many times how easy it is not to use the term user. Well, at first it was hard to transition because it was a term I just used with out thinking. It was also hard because many of my clients and customers I worked with liked using the term user (they also have had many of the problems that come with the term user). But, over time I have a few clients using people and the empathy for the pain that the people who use their products feel is felt and it is reflected in their work products.

One benefit that came from focussing on the person and not the user has been being able to easily see that people have different desired uses and reuses for the data, information, media, etc. that the products I am working on or my clients are developing. I can see complexity more easily focussing on people than I could the user. Patterns are also easier to see looking at the individual people as the patterns resemble flows and not steps. When we focus on the user we try to fit what we built to pre-determined patterns, which we have broken into steps. We can determine steps that are roughly common points of task changing in the flows (changing from seeking to recognizing in a search task it part of an iterative flow, which we can determine is a separate step, but whether that leads to the next step or iterates a few more times is part of a person's information workflow.

Steps are Broken

One of the steps that is getting broken by real people is that around process. People use tools in different ways. For years we have been looking at a publish and subscribe model. But, that is missing a step or two when we look at the flows. People create content and publish it, right? Well, not quite. We are seeing people skipping the publish and pushing it straight to syndication. There is no single point where it is published and has a definable address. The old publish and subscribe model assumed publishing would syndicate the information (RSS, ATOM, RDF, etc.). But, we all know that syndication has been a really slow adoption for traditional media. It was many years after those of us blogging and syndicating information saw traditional media pick-up on the trend. But, traditional media has always understood going straight to syndication with columnists, radio, and television shows. It was the blogging community and personal content creators that were late to understanding we could just syndicate the information and skip the publishing step in the flow.

Getting to Watching People and Flows

How do we not miss things? We watch people and we need to pay attention to their flows. Each individual, each of their desires, each of their different personal information workflows, across each of their current devices, and how they wish they could have what we build inflict less pain on their person.

The person should not feel empathy for those of us building and designing tools and systems, we must feel the person's and peoples pain and feel empathy for them. Where have we stood in their way of their desired flow? Now we must get out of the way, get rid of the user, and focus on people to build and design more effectively.

Developing the Web for Whom?

Google Web Developer Toolkit for the Closed Web

Andrew in his post "Reading user interface libraries" brings in elements of yesterday's discussion on The Battle to Build the Personal InfoCloud. Andrew brings up something in his post regarding Google and their Google Web Developer Toolkit (GWT. He points out it is in Java and most of the personal web (or new web) is built in PHP, Ruby [(including Ruby on Rails), Python, and even Perl].

When GWT was launched I was at XTech in Amsterdam and much of the response was confusion as to why it was in Java and not something more widely used. It seems that by choosing Java for developing GWT it is aiming at those behind the firewall. There is still much development on the Intranet done in Java (as well as .Net). This environment needs help integrating rich interaction into their applications. The odd part is many Intranets are also user-experience challenged as well, which is not one of Google's public fortés.

Two Tribes: Inter and Intra

This whole process made me come back to the two differing worlds of Internet and Intranet. On the Internet the web is built largely with Open Source tools for many of the big services (Yahoo, Google, EBay, etc.) and nearly all of the smaller services are Open Source (the cost for hosting is much much lower). The Open Source community is also iterating their solutions insanely fast to build frameworks (Ruby on Rails, etc.) to meet ease of development needs. These sites also build for all operating systems and aim to work in all modern browsers.

On the Intranet the solutions are many times more likely to be Java or .Net as their is "corporate" support for these tools and training is easy to find and there is a phone number to get help from. The development is often for a narrower set of operating systems and browsers, which can be relatively easy to define in a closed environment. The Google solution seems to work well for this environment, but it seems that early reaction to its release in the personal web it fell very flat.

13 Reasons

A posting about Top 13 reasons to CONSIDER the Microsoft platform for Web 2.0 development and its response, "Top 13 reasons NOT to consider the Microsoft platform for Web 2.0 development" [which is on a .Net created site] had me thinking about these institutional solutions (Java and .Net) in an openly developed personal web. The institutional solutions seem like they MUST embrace the open solutions or work seamlessly with them. Take any one of the technical solutions brought up in the Microsoft list (not including Ray Ozzie or Robert Scoble as technical solutions) and think about how it would fit into personal site development or a Web 2.0 developed site. I am not so sure that in the current state of the MS tools they could easily drop in with out converting to the whole suite. Would the Visual .Net include a Python, PHP, Ruby, Ruby On Rails, or Perl plug-in?The Atlas solution is one option in now hundreds of Ajax frameworks. To get use the tools must had more value (not more cost or effort) and embrace what is known (frogs are happy in warm water, but will not enter hot water). Does Atlas work on all browsers? Do I or any Internet facing website developer want to fail for some part of their audience that are using modern browsers?

The Web is Open

The web is about being browser agnostic and OS agnostic. The web makes the OS on the machine irrelevant. The web is about information, media, data, content, and digital objects. The tools that allow us to do things with these elements are increasingly open and web-based and/or personal machine-based.

Build Upon Open Data and Open Access

The web is moving to making the content elements (including the microconent elements) open for use beyond the site. Look at the Amazon Web Services (AWS) and the open APIs in the Yahoo Developer Network. Both of these companies openly ease community access and use of their content and services. This draws people into Amazon and Yahoo media and properties. What programming and scripting languages are required to use these services? Any that the developer wants.. That is right, unlike Google pushing Java to use their solution, Amazon and Yahoo get it, it is up to the developer to use what is best for them. What browsers do the Amazon and Yahoo solutions work in? All browsers.

I have been watching Microsoft Live since I went to Search Champs as they were making sounds that they got it too. The Live Clipboard [TechCrunch review] that Ray Ozzie gave at O'Reilly ETech is being developed in an open community (including Microsoft) for the whole of the web to use. This is being done for use in all browsers, on all operating systems, for all applications, etc. It is open. This seems to show some understanding of the web that Microsoft has not exhibited before. For Microsoft to become relevant, get in the open web game, and stay in the game they must embrace this approach. I am never sure that Google gets this and there are times where I am not sure Yahoo fully gets it either (a "media company" that does not support Mac, which the Mac is comprised of a heavily media-centric community and use and consume media at a much higher rate than the supported community and the Mac community is where many of the trend setters are in the blogging community - just take a look around at SXSW Interactive or most any other web conference these days (even XTech had one third of the users on Mac).

Still an Open Playing Field

There is an open playing field for the company that truly gets it and focusses on the person and their needs. This playing field is behind firewalls on Intranet and out in the open Internet. It is increasingly all one space and it continues to be increasingly open.

Ray Ozzie Demos Live Clipboard for the Personal InfoCloud

Boy, did I whine too early! As Jyri blogs, Ray Ozzie demos a desktop to blog structured information tool. Ray demonstrated a potential (or is it real) tool from Microsoft, Live Clipboard. A set of screen captures of the Ozzie demonstration of Live Clipboard shows what they are up to. It is killer stuff that really solves real problems people have in living their life with digital information across their devices and platforms. He focusses on structured information, which is all around us, or should be all around us.

Ray Ozzie is one of my favorite geeks. I would have some extremely serious Microsoft love if Microsoft follows the Ray Ozzie vision of technology rather than that of the buffoon Steve Balmer. Ray has the vision and understanding that Bill Gates had for the desktop, but never showed beyond that. Balmer just seems to do more damage to Microsoft than any benefit (what is his benefit?) he provides. Where as Ray just flat out rocks by being brilliant (in a visionary to real product way), calm, and a wonderful communicator. Ray built one of my favorite tools, Groove, but stopped non-Microsoft version far too early as that could be THE killer app of the decade (last 10 years). If Groove were platform and device agnostic it would be the best thing going, but it will have to settle for a good app that has boundary limitations.

Ray is bright and understands the problems that real people have with digital information and focusses along the lines of the Personal InfoCloud for solutions. He seems to show not only tools, but simple solutions for real people to use. It is what Microsoft needs (that and to ship) and what the industry needs. So far Apple is one of the few big (non-web) companies in the space providing simple solutions that work to resolve the problems of real people as they interact with digital information and media.

Upcoming Presentations and Conferences

Things have been a little busy around these parts, but activity and early Spring allergies will not keep me from letting you know that the road show is beginning again.

SXSW

I am heading off to SXSW Interactive to participate in Tagging 2.0 Panel where we will discuss growth, changes, and new ideas in the realm of tagging.

I will also be hanging out with the Web Standards Project (WaSP) people as we are having our WaSP Annual Meeting open to the public.

This year looks to have some killer content at SXSW, not that it has not in the past, but there are more things than ever that I am interested in attending. I certainly hope they found larger spaces this year. Usually the corridors are overly enticing, but the session rooms could pose a challenge this year. I am looking forward to hanging, chatting, learning, and recharging my web vibe.

IA Summit

I am headed to the IA Summit in Vancouver, British Columbia later in March. I am on the Wireframing Challenges in Modern Web Development panel, which I will be moderating Nathan Curtis, Livia Labate, Bill Scott, and Todd Warfel. We will be looking at the wireframing challenges and solutions of the current web.

I am also presenting my IA for Efficient Use and Reuse of Information. As the web 2.0 meme rings out we realize there is a greater need beyond that as people actually want to use and reuse the information in their own personal information workflows and not always in one web application. I will focus on granular content inventories as well as how to identify content objects for information reuse and set the structure of that information for better use and reuse.

I am incredibly happy to see that Kevin Chang (along with Jane Jao) are presenting Communicating with Comics as a panel as well as a full day workshop. This could be the hidden golden nugget at the IA Summit.

XTech

I will be heading to Amsterdam, Netherlands for XTech in May. I am presenting "Developing for the Personal InfoCloud" on Thursday May 18. I will be discussing the Model of Attraction and Come to Me Web as foundations to focus on building for personal use and reuse of digital information and objects.

Microlearning Conference 2006

I will be one of the keynote speakers at the Microlearning Conference in Innsbruck, Austria held on June 8-9, 2006.

More to Follow

There are a few more that will be added shortly. I am also keeping busy with in-house presentations on the Come to Me Web, Personal InfoCloud, Folksonomy, and other related topics. If you would have an interest in having me present at your conferece, workshop, or an in-house event please contact me.

Yahoo! Releases Web Developer Golden Nuggets

An e-mail from Nate tipped me off to the Yahoo! releases today. We now have at our finger tips, Yahoo! User Interface Library, the same libraries that power Yahoo! Yahoo! Design Patterns Library, which has been the culmination of a lot of effort and is considered to be the best internal resource around and is now in our hands. Yahoo! User Interface Blog and its corresponding Yahoo! User Interface Blog feeds. Lastly, Yahoo! delivers a Graded Browser Support (article).

Once again Yahoo! shows it gets community involvement with developers and is becoming a killer resource. This is the kind of involvement and giving that raises the level for all web developers. Bravo Yahoo! and thank you Nate for your involvement.